Yomira Zambrano Gómez
Bachelor's Degree In Secretarial Studies - Master's Degree In Human Talent Management
Manta
Summary
Professional with experience in customer service and service assistance, in hospitals and commercial centers. In my current role, have been given the opportunity to assist health professionals in being the main translator of my area in charge, exceeding my work objectives.
Overview
7
7
years of professional experience
Work History
Recepcionist
Manta Hospital Center
04.2021 - Current
- Greeting patients
- Managing security and systems
- Handling queries and complaints via phone, email and general correspondence.
- Transferring calls as necessary
- Taking and ensuring messages are passed to the appropriate staff member in time
- Handling transcription, printing, photocopying and faxing
- Handling doctors agenda
- Coordinating appointments via whatsapp
Sales Assistant
Movistar - Milcover SA
01.2018 - 10.2018
- Customer Services
- File System
- Internal Documents
- Sales
Education
Bachelor of Science -
JULIO PIERRREGROSSE
Ecuador 05.2001 -
J.D. - Bilingual Secretarial Degree
UNIVERSIDAD LAICA ELOY ALFARO DE MANABI
Manta, Ecuador 05.2001 -
M.D. - Master in Human Talent Management
UNIVERSIDAD TECNICA EMPRESARIAL DE LOJA
Guayaquil, Ecuador 05.2001 -
Skills
Data Entry
Scheduling
Customer/Client relations
Telephone skills
File Management
Office Management
Timeline
Recepcionist
Manta Hospital Center
04.2021 - Current
Sales Assistant
Movistar - Milcover SA
01.2018 - 10.2018
Bachelor of Science -
JULIO PIERRREGROSSE
05.2001 -
J.D. - Bilingual Secretarial Degree
UNIVERSIDAD LAICA ELOY ALFARO DE MANABI
05.2001 -
M.D. - Master in Human Talent Management
UNIVERSIDAD TECNICA EMPRESARIAL DE LOJA
05.2001 -
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