Leonie Felesta Du Plessis
HR PRACTIONER
East London
Summary
With a robust background at Correctional Services, I excel in staff management and organizational skills, enhancing team efficiency and office operations. Spearheaded HR initiatives, improving employee engagement significantly. My expertise in documentation and recordkeeping, combined with a knack for meticulous attention to detail, drives operational excellence and supports strategic goals.
Overview
25
25
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Support Staff Supervisor
Correctional Services
Goedemoed
02.2023 - 08.2024
- Worked closely with HR personnel in recruiting and retaining top talent capable of providing exceptional support services to our clientele base.
- Led a team of support staff, ensuring excellent service delivery to clients and stakeholders.
- Mentored junior support staff and provided guidance in handling complex customer inquiries or escalations.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
HR Manager
Correctional Services
Goedemoed
06.2008 - 01.2023
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Facilitated organizational change through effective communication and collaboration with senior management.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Motivated employees through special events and incentive programs.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Created and implemented forward-thinking initiatives to improve employee engagement.
Human Resource Clerk
Correctional Services
Goedemoed
06.2001 - 06.2008
- Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
- Answered and redirected incoming phone calls for office.
- Managed employee exit interviews and paperwork.
- Contributed to annual budget planning by analyzing compensation data and providing recommendations for adjustments as needed.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Prepared monthly, weekly, and daily logs using Microsoft Office Suite.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Organized new employee orientation schedules for new hires.
Finance Clerk
Correctional Services
Goedemoed
06.2000 - 12.2000
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Processed weekly payroll for staff, ensuring timely and accurate salary distribution.
Custodial Correctional Officer
Correctional Services
Goedemoed
12.1999 - 06.2000
- Assisted in the successful rehabilitation of inmates with tailored support programs and resources.
- Supported fellow officers during high-stress scenarios, maintaining composure under pressure and making decisive decisions quickly as needed.
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband materials.
- Completed intake paperwork, fingerprints, and searches.
- Booked new inmates into facility and processed inmates for release.
- Provided assistance and guidance to inmates regarding daily activities.
Education
Correctional Service Management
UNISA
01-2006
Skills
Documentation and recordkeeping
Attention to detail
Organizational skills
Office management
Documentation skills
Staff management
Document management
Certification
National Diploma Correctional Services
Additional Information
References:
TP Khateane
CC Staff Support
072 492 4699
FT Stuurman
Head of Correctional Centre Medium A
082 265 6616
Timeline
Support Staff Supervisor
Correctional Services
02.2023 - 08.2024
HR Manager
Correctional Services
06.2008 - 01.2023
Human Resource Clerk
Correctional Services
06.2001 - 06.2008
Finance Clerk
Correctional Services
06.2000 - 12.2000
Custodial Correctional Officer
Correctional Services
12.1999 - 06.2000
Correctional Service Management
UNISA
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