Stefanny Suárez Valverde
La Armenia
Summary
Results-driven professional with a strong track record of completing tasks efficiently across diverse environments. Expertise in digital labor and equipment operation, combined with proven supervisory skills in team settings. Committed to maintaining safety standards and fostering a productive work atmosphere. Eager to leverage adaptability and work ethic to drive positive outcomes within a dynamic team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Judicial Citator
Corporación Nacional de Electricidad CNEL
10.2022 - 11.2023
- Recovered overdue accounts, both internal and external.
- Strategic leadership of the organization.
- Organize, supervise, and mediate the work team.
- Reception and control of the logistics of the documentation and responses.
- Search for delivery locations of notifications and citations of the respective debtors.
- Customer database management.
- Facilitated communication between various departments within the court system.
- Trained new staff on court procedures and document handling practices.
- Customer service, portfolio management.
Citational Coordinator
Banco Territorial S.A. en Liquidación
09.2018 - 09.2022
- Ensured compliance with company policies and procedures related to project management activities.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Researched and prepared reports required by management or governmental agencies.
- Organized team events to promote a positive work environment.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
Calculation of Interest and Costs Liquidator
Despacho Jurídico Suárez y Asociados S.A.
06.2015 - 12.2021
- Identified potential tax implications associated with asset dispositions and recommended appropriate strategies to minimize taxes owed.
- Identified customer needs by asking questions and advising on best solutions.
- Listened to customer needs to identify and recommend best products and services.
- Greeted and assisted customers to foster positive experiences.
- Assisted with preparing documents necessary for transferring ownership of assets being sold.
- Developed and implemented strategies to liquidate assets in an orderly fashion.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Sales Sub-distributor
CNT
06.2017 - 09.2018
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Developed contingency plans for distribution during peak seasons.
- Contacted customers prior to delivery to coordinate delivery times.
- Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
- Issued sales promotion materials to customers to boost sales.
Coactive Legal Proceedings Promoter
Liventy Financial Cia. Ltda.
06.2016 - 06.2017
- Gave out product samples, coupons and pamphlets to encourage sales.
- Developed promotional materials, including flyers and brochures, to increase brand awareness.
- Gathered customer information through surveys and questionnaires to inform product development efforts.
- Promoted event through various social media and email channels to inform people and encourage attendance.
- Set up presentation stations, managed inventory and broke down displays at end of demonstrations.
- Conducted product demonstrations to explain details, highlight features and show use.
- Maintained up-to-date knowledge of industry trends and developments related to company's products or services.
- Visit to provinces for the socialization of the Law on the Waiver of Interests for Public Entities.
English Teacher
Unidad Educativa LEMAS
06.2015 - 12.2016
- Maintain detailed reports of students' grades and progress.
- Prepare classes and presentations day by day.
- Organized extra-curricular activities, such as poetry writing competitions and debates related to the study of English literature.
- Made learning grammar fun by involving problem-solving and language play.
- Developed class learning plans to meet district and statement requirements for instruction.
- Differentiated instruction for students with wide range of skill and interest levels.
Logistics Supervisor
Laminchile S.A.
01.2016 - 05.2016
- Update the database constantly with new information, customer data, and financial documents.
- Present the clients with the availability via online chat.
- Drafted shipment reports to inform management and clients.
- Held staff meetings to share project information and address specific issues.
- Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.
- Prepared documents related to customs clearance such as bills of lading and invoices.
Project Coordinator
Ecomagic S.A.
03.2014 - 02.2015
- Organize the hiring of consultants or other entities necessary for the ongoing project, technical assistance, and supervision of the work.
- Control and analysis of proposed entrepreneurship projects by suppliers, coordinating the preparation of all project results.
- Promote and maintain links with national and international projects affiliated with the company.
- Participated in professional development opportunities to stay current with industry trends and technologies.
Customer Service Executive
Marble Mab
01.2014 - 05.2014
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Updated databases with new and modified customer data.
- Improved operational efficiencies while managing work requests, store inventory, equipment transactions and changes.
Management Assistant
Intelca S.A.
02.2013 - 01.2014
- Processed invoices and verified accuracy of financial documents prior to submission.
- Developed procedures manuals outlining standard operating practices within the department.
- Implemented effective inventory control procedures and ordered items when stock was low.
- Provided administrative support to management staff, including responding to customer inquiries and preparing reports.
Education
International Business Management Engineer -
Universidad Católica De Santiago De Guayaquil
Quito01.2018
Skills
- Adaptability
- Proactivity
- Legal research
- Legal writing
- Proficient in [software]
- Confidentiality
- Data entry
- Office management
- Multilingualism
- Creativity
- Online store management
- Marketing automation
- E-commerce management
Certification
- Diplomado Gerencia de Proyectos, 120, Politécnico de Colombia, 2025
- Diplomado Gerencia de Marketing, 120, Politécnico de Colombia, 2025
- Diplomado en Gestión Estratégica de Compras y Proveedores, 120, Politécnico de Colombia, 2025
- Internal Displacement, Conflict and Protection, 27, University of London, 2023
References
- Ing. Vimal Talati, Marble Slab (Florida, USA), +18503587435
- Ab. Shirley Roquillo Bermeo, Jueza Juzgado Trigésimo Primero de lo Civil del Guayas, 0993115322
- Ab. Emily Calle, Consejo de la Judicatura del Guayas, 0990840604
- Ing. Gabriela Hurtado, Decana de Negocios Internacionales UCSG, 0987731213
Languages
- Español
- Inglés
- Francés
Timeline
Judicial Citator
Corporación Nacional de Electricidad CNEL
10.2022 - 11.2023
Citational Coordinator
Banco Territorial S.A. en Liquidación
09.2018 - 09.2022
Sales Sub-distributor
CNT
06.2017 - 09.2018
Coactive Legal Proceedings Promoter
Liventy Financial Cia. Ltda.
06.2016 - 06.2017
Logistics Supervisor
Laminchile S.A.
01.2016 - 05.2016
Calculation of Interest and Costs Liquidator
Despacho Jurídico Suárez y Asociados S.A.
06.2015 - 12.2021
English Teacher
Unidad Educativa LEMAS
06.2015 - 12.2016
Project Coordinator
Ecomagic S.A.
03.2014 - 02.2015
Customer Service Executive
Marble Mab
01.2014 - 05.2014
Management Assistant
Intelca S.A.
02.2013 - 01.2014
- Diplomado Gerencia de Proyectos, 120, Politécnico de Colombia, 2025
- Diplomado Gerencia de Marketing, 120, Politécnico de Colombia, 2025
- Diplomado en Gestión Estratégica de Compras y Proveedores, 120, Politécnico de Colombia, 2025
- Internal Displacement, Conflict and Protection, 27, University of London, 2023
International Business Management Engineer -
Universidad Católica De Santiago De Guayaquil
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