SONTO SHELLE
Facilitator
Makhanda
Summary
Training Facilitator with 24 years of experience working in non-profit organization environments. Manages partner relationships and enforces project work plans, coordinates consultations with stakeholders and formulates progress reports. Excellent problem-solving, critical thinking and communication skills. Enthusiastic and dedicated to helping employees become more productive and successful. Focused on maximizing quality and service standards with hands-on support.
Overview
24
24
years of professional experience
14
14
years of post-secondary education
2
2
Languages
Work History
Programme Officer
East Cape Agricultural Research Project (ECARP)
Grahamstown/Makhanda
01.2021 - 07.2023
- Organised workshops and trainings for stakeholders, increasing understanding of programme goals and objectives.
- Analysed and assessed programme performance data and implemented corrective measures.
- Compiled comprehensive and qualitative reports
- Conduct research on working and living conditions of primary partners.
- Dealt with labour and tenure related cases , assisting workers and dwellers with case referrals to different stakeholders including the CCMA.
- Administrative work
- Dealing with queries on the phone and by email
- Working on Microsoft word and excel daily
- Compile a detailed time sheet of activities on daily basis with the outputs of work for the day, and detailed list of activities for the following day's work
- Oversee operations in the organisation
- Filing, electronically and physically
- Mentored 4 coordinators to improve program management.
Operations Manager
East Cape Agricultural Research Project (ECARP)
Grahamstown/Makhanda
01.2018 - 12.2020
- Ensured staff members implement programmes as per operational plan and report to the Director and Programme Manager on processes
- Took up cases on behalf of farm workers whose rights have been violated or transgressed for dispute resolution
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Referring cases to the CCMA and other relevant government departments
- Dealt with HR functions such as taking part in interviews of new staff members and basic HR administration work
- Developed workshop themes in relation to human rights, farm workers labour rights, land and gender rights
- Responsible for ensuring that programme staff members spend in accordance with budgeted items and amounts
- Responsible for tracking staff implementation of programme activities then report to the Director and Programme Manager on processes
- Overseeing staff compilation of quantitative and qualitative outcomes/results as per funders' contracts and report to the Director and Programme Manager on processes
- Responsible for ensuring staff compile relevant quantitative and qualitative information for monitoring and assessment and for compilation of reports
- Overseeing the various data base sets
- Compiled annual operational plans in accordance with respective funders' formats
- Facilitated admin meetings and field trip meetings and annual staff assessments with the Director and Programme Manager
- Facilitated quarterly review meetings
- Represented the organisation at external meetings, networks, etc
- Co facilitated annual staff assessments with the Director and Programme Manager
- Checked payments and field trip requisitions
Programme Coordinator
East Cape Agricultural Research Project (ECARP)
Grahamstown/Makhanda
01.2015 - 12.2017
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Conducted field work and programme implementation.
- Supported staff in gathering of quantitative and qualitative data from the field.
- Compiled programme/field staff work-plans and activity reports.
- Responsible for ensuring all reports are filed in centralised filing.
- Championed programme improvement initiatives based on stakeholder feedback, demonstrating adaptability and a commitment to excellence.
- Cultivated a collaborative work culture by encouraging open communication channels among team members which led increased job satisfaction rates amongst employees.
- Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
Gender Facilitator
East Cape Agricultural Research Project (ECARP)
Grahamstown/Makhanda
04.1999 - 12.2014
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
- Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
- Facilitated information sessions and discussion with farm workers and dwellers collectives to develop strategies that address gender discriminatory practices on farms.
- Areas that were to be dealt with include campaigning for the registration of women workers with UIF, engaging employers with respect to the provision of proper pay slips for women workers and engaging employers who do not pay workers the correct minimum
wage. - Conducted sessions with farm workers and dwellers collectives to identify the nature and level of labour violations and to identify the working terms and conditions of services of male and female workers. On the basis of this information develop strategies to address gender discriminatory practices for each farm.
- Conducted gender awareness sessions with the farm and dwellers collectives, in particular with executive structures, to build and strengthen the solidarity between female and male workers.
- Facilitated the leadership skills of female workers who form part of the executive committees of the farm workers and dwellers collectives.
- Engaged Department of Employment and Labour around labour inspections methods to create a gender sensitive approach among the officials.
Education
Bachelor of Arts - Sociology & Psychology
UNISA
Pretoria, South Africa 02.2014 - 05.2018
National Diploma - Human Resource Management
East Cape Midlands College
Grahamstown, South Africa 02.1996 - 10.2000
Senior Certificate -
Nathaniel Nyaluza High School
Grahamstown, South Africa 01.1990 - 12.1994
Skills
Verbal and written communication skills
Microsoft office
Leaders Skills
Employee mentoring
Community outreach
Workshop coordination
Activity planning
Program evaluation
Staff development plans
Creativity and innovation
Quality assurance
Training needs analysis
Human resources
Timeline
Programme Officer
East Cape Agricultural Research Project (ECARP)
01.2021 - 07.2023
Operations Manager
East Cape Agricultural Research Project (ECARP)
01.2018 - 12.2020
Programme Coordinator
East Cape Agricultural Research Project (ECARP)
01.2015 - 12.2017
Bachelor of Arts - Sociology & Psychology
UNISA
02.2014 - 05.2018
Gender Facilitator
East Cape Agricultural Research Project (ECARP)
04.1999 - 12.2014
National Diploma - Human Resource Management
East Cape Midlands College
02.1996 - 10.2000
Senior Certificate -
Nathaniel Nyaluza High School
01.1990 - 12.1994
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