Summary
Overview
Work History
Education
Skills
Timeline
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Siposethu Mdelwa

Siposethu Mdelwa

Intern
14 Dominion Street, Cambridge, East London

Summary

Dynamic and adaptable professional with a track record of enhancing team efficiency and customer satisfaction at Halisi Group and The Fix (TFG). Excelled in problem-solving and leveraging computer skills to streamline processes. Demonstrated ability to quickly learn and apply new technologies, significantly boosting project outcomes and social media engagement.

Overview

3
3
years of professional experience
1
1
Language

Work History

Intern

Halisi Group (Pty) Ltd
11.2022 - 11.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Sorted and organized files, spreadsheets, and reports.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Conducted comprehensive market research to inform strategic planning.
  • Helped streamline client onboarding processes, leading to smoother client experience.
  • Boosted social media engagement through creative content creation.

Cashier

The Fix (TFG)
03.2022 - 11.2022
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Collage of Ca

No Degree - Office Administration

Collage of Cape Town TVET
Cape Town
04.2001 -

Skills

Teamwork and collaboration

Fast learner

Quick learner

Computer skills

Problem-solving

Adaptability and flexibility

Timeline

Intern

Halisi Group (Pty) Ltd
11.2022 - 11.2024

Cashier

The Fix (TFG)
03.2022 - 11.2022

No Degree - Office Administration

Collage of Cape Town TVET
04.2001 -

Collage of Ca

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