Sinovuyo Khalipha

Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.

• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Responded to telephone and in-person requests for information.

Provided sales and customer service assistance to walk-in.

• WORKING

• Enhanced customer experience by addressing concerns promptly and offering suitable solutions.
• Improved overall team productivity by sharing best practices, training new hires, and actively participating in weekly meetings.
• Collaborated with team members to develop creative marketing campaigns and promotional events.
• Implemented upselling techniques during customer interactions to maximize revenue generation without compromising customer satisfaction levels.
• Monitored competitor activities closely to remain up-to-date with industry trends and anticipate potential threats or opportunities within the market.

• Built strong relationships with customers, fostering trust and loyalty through exceptional service.
• Kept front check out area clean and organized for efficient service.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Bulk Teller and Treasury custodian ,doing withrawals and assisting client with payments ,processing large deposit .processing wages for farmer employees.

• Customer Service clerk Roles
• Teller Clerk
• Multitasking between customer enquiries to financial transaction
• Identifying sales through cross-selling