Investments and Stocks
Sinethemba Njimbana
Area Controller
Queenstown
Summary
A well-spoken, driven, and motivated individual with 14 years work experience. Due to research, learning and being clued up about various industries a lot of techniques and skills have been acquired. Being flexible, adoptive to change, working independently or as a team is imperative in customer service and a influential personality like mines, results in natural leadership.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
4
4
Languages
Work History
Area Controller
Autopax
01.2023 - Current
- Manage and control satellite sales office function and operations.
- Provide leadership on management of Eastern cape.
- Increase sales and manage risk and compliance.
- Continuously monitor performance levels for service providers.
- Asset maintenance and customer Service.
- Control and protect revenue and expenditure.
Sales Manager
Autopax
09.2019 - 12.2022
- Implement sales promotional activities and control unit budget.
- Control overtime and operational costs, finance and reporting.
- Address non-performance in line with Autopax policies and procedures.
- Provide information on market trends, manage subordinates.
- Implement peak season plans and conduct competitor analysis.
- Facilities management and increase sales.
Sales Consultant
Autopax
12.2015 - 08.2019
- Make bookings for walk-in and telephonic clients.
- Handle petty and huge amounts, conduct sales reports daily.
- Take turns doing operations to assist passengers to the right coaches.
- Reporting on daily fares of competitors and administration work.
- Dealing with customer complaints and resolutions thereof.
Bus Steward
Autopax
11.2012 - 11.2015
- Checked and issued tickets for standby passengers manually.
- Played entertainment like music and movies for passengers.
- Calculate diesel and tollgate receipts and fill in relevant forms.
- Problem solving and communicate with sales offices and deports.
Sales Representative
Best Buys
02.2011 - 10.2011
- Attended trade shows to represent company products.
- Network with potential clients and built customer loyalty and retention.
- Created professional sales presentations and increased brand awareness
- Collaborated with marketing to create impactful promotional material.
Information Consultant
Nelson Mandela Bay Tourism
12.2009 - 07.2010
- Book accommodation, attraction, and car rental.
- Assist clients with visitors guide and conduct itineraries for some.
- Conduct stats and market booklets to clients.
- Administration duties, and issuing of SANPARKS cards.
Education
N4/5 Public Management Certificate - Business
Ikhala TVET College
Queenstown, South Africa 01.2023 - Current
Office Administration Level 4 Certificate - Office Management, South Africa
Silulo Ulutho Technologies
Queenstown, South Africa 12.2022 - Dec 2022
Project Management in Practice Certificate - Project Management
Alison
Online Course 05.2021 - 05.2021
Tourism Management Diploma - Tourism Management
Nelson Mandela University
Port Elizabeth, South Africa 04.2011 - 04.2011
Information Services Certificate - Information Services
Nelson Mandela Bay Tourism Internship Programme
Port Elizabeth, South Africa 07.2010 - 07.2010
Matric Certificate - Matric Certificate
East London High Secondary School
East London, South Africa 12.2007 - 12.2007
Skills
Interests
Reading and Sports
Labour Law and Customer Service Delivery
Timeline
Area Controller
Autopax
01.2023 - Current
N4/5 Public Management Certificate - Business
Ikhala TVET College
01.2023 - Current
Office Administration Level 4 Certificate - Office Management, South Africa
Silulo Ulutho Technologies
12.2022 - Dec 2022
Project Management in Practice Certificate - Project Management
Alison
05.2021 - 05.2021
Sales Manager
Autopax
09.2019 - 12.2022
Sales Consultant
Autopax
12.2015 - 08.2019
Bus Steward
Autopax
11.2012 - 11.2015
Tourism Management Diploma - Tourism Management
Nelson Mandela University
04.2011 - 04.2011
Sales Representative
Best Buys
02.2011 - 10.2011
Information Services Certificate - Information Services
Nelson Mandela Bay Tourism Internship Programme
07.2010 - 07.2010
Information Consultant
Nelson Mandela Bay Tourism
12.2009 - 07.2010
Matric Certificate - Matric Certificate
East London High Secondary School
12.2007 - 12.2007
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