Silvia Marcela Ordonez
Forrest Hills
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic, multitasking, and time management abilities. Eager to contribute to a dynamic team and support organizational goals.
Highly-motivated professional with desire to take on new challenges.
Overview
13
13
years of professional experience
Work History
Property Manager
Daskaloff Properties
Hamptons
01.2021 - Current
- Conducted regular inspections of properties to identify any potential maintenance or repair issues.
- Coordinated with contractors to ensure timely completion of repairs or renovations.
- Compiled detailed reports on property conditions, occupancy rates and financial performance.
- Provided support for the leasing team during peak times such as move-ins and move-outs.
- Created weekly vacancy reports summarizing availability across all properties.
- Implemented proactive strategies to reduce operating costs while maintaining high standards of service delivery.
HR Assistant/Part Time
FlexOffers.com
Miami
01.2021 - 12.2022
- Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations.
- Organized and maintained personnel records including new hire paperwork and changes to employment status.
- Managed employee onboarding program for new hires ensuring completion of all required documents.
- Performed background checks on potential jurors prior to selection process.
- Coordinated meetings, conferences, travel arrangements, and other special events.
Operations Manager Assistant
FlexOffers.com
Miami
01.2020 - 12.2022
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Accounting Assistant/Part Time
FlexOffers.com
Miami
01.2021 - 12.2021
- Reviewed customer accounts to ensure accuracy of billing information and payment terms.
- Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
- Researched discrepancies between invoices, purchase orders, packing slips.
- Assisted in the preparation of monthly financial statements and reports.
Administrative Assistant
MiamiShared.com
Miami
01.2017 - 12.2019
- Managed daily office operations, including scheduling appointments and managing incoming calls.
- Assisted with the preparation of presentations for meetings, conferences and other events.
- Coordinated travel arrangements for staff members.
- Answered inquiries from customers regarding services or products offered by the company.
- Reviewed all invoices for accuracy prior to processing payment requests.
Hotel Server
Islander Resort Hotel
Islamorada
01.2015 - 12.2016
- Assisted guests with menu selections, providing detailed descriptions of each dish.
- Provided excellent customer service at all times.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Delivered food items to tables in a timely manner while ensuring correct order accuracy.
Housekeeping Manager
Harbor Lights Hotel
Isla Morada
01.2012 - 12.2014
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Managed multiple vendor accounts by negotiating prices, ordering supplies, tracking deliveries.
- Performed quality control inspections for guest rooms and public areas.
Education
Bachelors Degree - Journalist
University Peninsula of Santa Elena
Ecuador01.2011
High School -
Jefferson School
Riobamba-Ecuador01.2005
Skills
- Grounds Maintenance
- Maintenance Scheduling
- Business Development
- Contract Negotiation
- Database Management
- Tenant relations
- Vendor & Staff Management
- Administrative Support
- Skilled multi-tasker
References
- Carolina Rivera, General Manager MiamiShrared.com 305.929.8688 786.325.4123
- Isabel Gomez, Accounting Director FlexOffers.com 786.312.0624
- Rebecca Ponce, HR Department 954.296.3722
Languages
English and Spanish
First Language
Timeline
Property Manager
Daskaloff Properties
01.2021 - Current
HR Assistant/Part Time
FlexOffers.com
01.2021 - 12.2022
Accounting Assistant/Part Time
FlexOffers.com
01.2021 - 12.2021
Operations Manager Assistant
FlexOffers.com
01.2020 - 12.2022
Administrative Assistant
MiamiShared.com
01.2017 - 12.2019
Hotel Server
Islander Resort Hotel
01.2015 - 12.2016
Housekeeping Manager
Harbor Lights Hotel
01.2012 - 12.2014
Bachelors Degree - Journalist
University Peninsula of Santa Elena
High School -
Jefferson School
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