Sebastian Quinga
Web Programmer
Quito,P
Summary
Reliable salesperson with experience in online sales, inventory management, and complaint handling and 4 months of experience overseeing the entire sales process from inventory creation to shipping. Skilled in inventory management and listing and identifying new product opportunities. Provides online store management and marketing of products to potential customers. Customer-facing person dedicated to expertly resolving customer issues and complaints.
Overview
1
1
year of professional experience
Work History
Web Programmer
ThoughtWorks
01.2024 - Current
- Streamlined web application development process through effective collaboration with cross-functional teams.
- Enhanced website functionality by implementing user-friendly interface designs and efficient coding practices.
- Increased user engagement by designing responsive websites that catered to a variety of devices and platforms.
- Maintained consistent branding across all digital assets by collaborating with marketing and design teams.
- Provided exceptional customer support for web-related issues, resolving concerns quickly and efficiently.
Commercial Seller
Oly's Cake
10.2023 - 12.2023
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Handled confidential customer information responsibly, ensuring compliance with privacy regulations and bank policies at all times.
- Conducted regular self-audits to ensure adherence to established internal controls and regulatory requirements within the teller role.
- Facilitated smooth account opening processes for new customers while explaining various product offerings tailored to their needs.
- Identified potential sales opportunities, cross-selling bank products and services to customers.
Education
No Degree - Information Technology Engineer
"ESPE" Armed Forces Unit
Quito - Ecuador 05.2001 -
High School Diploma -
"Sebastian De Benalcázar" Municipal High School
Quito - Ecuador 05.2001 -
Skills
Customer Engagement
Professional Networking
Customer Service
Customer Relationship Management
Teamwork and Collaboration
Work Planning
Languages
Spanish
Native language
English
Upper intermediate
B2
Italian
Intermediate
B1
Interests
In my free time I usually play several instruments such as the guitar or the piano, in particular I have a little experience in a music group playing the guitar
Timeline
Web Programmer
ThoughtWorks
01.2024 - Current
Commercial Seller
Oly's Cake
10.2023 - 12.2023
No Degree - Information Technology Engineer
"ESPE" Armed Forces Unit
05.2001 -
High School Diploma -
"Sebastian De Benalcázar" Municipal High School
05.2001 -
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