Santiago A. Sáiz

Leading the process of transition from a Traditional Sales Business to a Post-Pandemic Model in which we adapted Power BI.

Building a compensation and rewards plan for our Salesforce.

Both models worked simultaneaously improving our productivity in 45% in sales, and 38% in collectibles.

Transforming the model of 19 years into a new generation business implementing digital campaings through WhatsApp and Mailchimp.

Applying and enforcing changes lead the project to a new Sales Record of 15% increase.

Leading and directing a team of developers to build a CRM custom-made platform which controlled inventory, pricelist, warehouse administration, and multiple solutions for the team.

Establish a new model to improve the results of the collectibles for private and public entities. This negotiation program increased the collection in 12% of debts with more than 120 days.

• Directed marketing plans for 45+ clients, proactively servicing needs, maintaining satisfaction and consistently achieving profit goals.
• Guided Digital Marketing activities and policies to promote products and services.
• From determining the Niche market, creating a purpose, designing logo and brand uo the the marketing plan, schedule and budget. Mainly Start-Ups and New Businesses to become active online.

· One-to-One Coaching Sessions to individuals, entrepreneurs, and families, to achieve goals. In person and Online.

· Develop dynamics and workshops focused in particular issues to handle as individual or teams.

· Experience in more than 1,800 hours of one-to-one coaching sessions, corporate workshops and more that 20 leadership teams.

Mentor of Personal Leading Programs. Support and follow up to achieve declared goals and objectives.

· Lead the 8-week Coaching Program PONTE EN MARCHA for measured goals. 98% of the participants achieve their goals before the endo of the program.

· Coaching and Mentoring for more than 500 individuals and teams improving their skills for handling stress and teambuilding.

· More than 1,500 hours of Coaching Sessions for individuals, teams and corporate officers.

· Mentoring Students in order to prepare themselves to the changing atmosphere of studying and living abroad.

· Coaching for individuals for handling unexpected situations such as lay-off, bankruptcy, divorce, death, failure, etc.

· Counseling for Student, Teenagers, Athletes, Family.

1,997 – 2,022 Grupo IDIOMAS Guayaquil, ECUADOR

General Director 2,006 - 2,022
Coordinating Sales team agents and results oriented projects.
Innovating and designing language programs abroad.
Leading a process of reengineering right sizing and developing a working efficient module.
Relaunch the new Social Media Platform, communication and Social Networking with Facebook, Twitter, Instagram and direct mailing with Mailchimp.
Design in Photoshop, Illustrator and Mobile tools in graphics and videos of the campaigns and marketing spots.
Mobile design, implementation and scheduling promos, brand management, communication design, and social media campaigns.
Redesign the web platforms and landing pages of www.idiomas.com.ec y www.grupoidiomas.com
Visiting schools abroad and design new programs for Juniors, University Students and Executives.
Coordinating budget, human resources and training programs for staff, leading them to a service oriented philosophy.
Participate in trade at International Conferences around the World (NorthAmerica, Europe, LatinAmerica)

Internship Division Manager (WAT Work and Travel) 2,000 – 2,006
To arrange and to coordinate focus groups, promotion to strategic markets, and to develop a new brand, and communication content such as videos and digital/electronic material.
To lead to Campaign “WAT – Una experiencia de Vida”, in contact with producers, press, and media channels throughout the country during the WAT Tour 2,006.
To develop a relationship with employers and enterprises for placing participants abroad, in countries such as Canada, USA, Australia, UK and SouthAfrica. Coordinate the processes of selection, interviews and placement of the candidates.
Supervision of visa process, regarding schedule and documentation for Consulate interviews.
Edit, develop, and planning of the web extranet (INTERAX) to assist candidates through internet, known today as Cloud.

- To arrange and to coordinate focus groups, promotion to strategic markets, and to develop a new brand, and communication content such as videos and digital/electronic material.
- To lead to Campaign “WAT – Una experiencia de Vida”, in contact with producers, press, and media channels throughout the country during the WAT Tour 2,006. Video design, media coordination, press releases, etc.
- To develop a relationship with employers and enterprises for placing participants abroad, in countries such as Canada, USA, Australia, UK and SouthAfrica. Coordinate the processes of selection, interviews and placement of the candidates.
- Supervision of visa process, regarding schedule and documentation for Consulate interviews.
- Edit, develop, and planning of the web extranet (INTERAX) to assist candidates through internet, known today as Cloud.

Experience of 1,800 service hours (On-Site and Online) of Coaching Individuals and Professionals, through questioning the coachees in order for them to "taste" the ideal results and objectives in order to achieve them in less time than planned.

Worked translating Financial, Legal, Migratory, Academic and Business topic documents from English to Spanish and viceversa.

Worked for Applicants to the Consulate of United States, United Kingdom, Canada, and Australia.

Translations:
English > Spanish
Spanish > English