Summary
Overview
Work History
Education
Skills
Timeline
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Sanelisiwe Mdongwana

Customer Advisor
Eshowe

Summary

I am a dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

8
8
years of professional experience

Work History

Online English Tutor

Preply
04.2024 - Current
  • Market myself to students to get them to subscribe
  • Developed methods to teach independent study skills to help students excel academically.
  • Monitored student progress, recorded scores and provided learning support for students in English studies.
  • Utilized learning management systems to efficiently manage course materials, assignments, and evaluations.
  • Identified problems with students by clearly and effectively addressing issues.

Sales Advisor

Jonsson Workwear
02.2017 - 02.2020
  • Increased sales by offering advice on purchases and promoting additional products.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
  • Collaborated with team members to achieve monthly sales goals and improve overall performance.

Education

No Degree - Virtual Assistant

ALX
Remotely
04.2001 -

Bachelor of Social Science - Geography And Environmental Management

University of KwaZulu Natal
Durban
04.2001 -

Skills

I Build Lasting Client Relationships

I make people feel seen I listen, I engage, and I genuinely care about their needs For me, sales isn’t just about transactions—it’s about connection, trust, and building relationships that last

I personalize every interaction

Remember names, past purchases, and the little details that matter I make sure my clients feel like more than just customers—they feel valued, understood, and appreciated

I lead with honesty and transparency

I never push a sale just for the sake of closing a deal I offer solutions that truly fit their needs and always set clear expectations Trust is the foundation, and I build it by being upfront, reliable, and authentic

I go beyond the sale

I check in, follow up, and provide value beyond what’s expected Whether it’s sharing insights, offering exclusive deals, or celebrating their milestones, I make sure my clients know that I’m invested in their success

Timeline

Online English Tutor

Preply
04.2024 - Current

Sales Advisor

Jonsson Workwear
02.2017 - 02.2020

No Degree - Virtual Assistant

ALX
04.2001 -

Bachelor of Social Science - Geography And Environmental Management

University of KwaZulu Natal
04.2001 -

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Sanelisiwe MdongwanaCustomer Advisor