ROBERTO BALSECA
Business Management
Orlando
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills, commended for innovation and creative problem-solving to address business challenges.
Accomplished Logistics Manager with a proven track record at JBG LOTERIA NACIONAL, enhancing operational efficiency and financial health. Expert in logistics management and adept at leading teams to exceed goals.
Overview
17
17
years of professional experience
3
3
Languages
Work History
Logistics Manager
JBG LOTERIA NACIONAL
08.2019 - 02.2024
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Diligently monitored shipments from start to finish, swiftly resolving any transit issues.
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Monitored logistics performance and identified improvement opportunities.
- Directed shipping and receiving of wide range of products daily.
- Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Reduced warehouse storage costs with effective space utilization strategies.
- Efficiently managed budgets, ensuring optimal allocation of resources towards critical projects while minimizing unnecessary expenditures.
Accounts Receivable Supervisor
JBG LOTERIA NACIONAL
02.2015 - 07.2019
- Resolved accounts with late or skipped payments by contacting account holders or delegating to accounts receivable clerks.
- Implemented stringent follow-up procedures for overdue payments, resulting in faster collection rates.
- Optimized collections efforts by prioritizing high-value accounts and strategizing targeted approaches.
- Oversaw credit approval process for new customers, minimizing risk of bad debt report.
- Conducted monthly account reviews to identify potential issues and maintain healthy aging reports.
- Managed a team of accounts receivable clerks, fostering a positive work environment that encouraged professional growth.
- Provided exceptional support during annual audits by maintaining organized records and facilitating information requests from external auditors efficiently.
- Developed comprehensive reporting systems to track key performance metrics in real-time effectively.
- Maintained strong relationships with clients by addressing inquiries promptly and professionally.
Financial Analyst
JBG LOTERIA NACIONAL
02.2012 - 01.2015
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Streamlined financial reporting for better decision-making with clear, concise analysis and presentation.
- Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
- Played a key role in annual audits by preparing detailed schedules, supporting documentation, and assisting auditors throughout the process.
- Strengthened relationships with external partners through timely communication and collaboration.
- Collaborated with cross-functional teams to optimize budgets, resulting in improved resource allocation.
Operations Executive
OTECEL TELEFONICA MOVISTAR
06.2011 - 12.2011
- Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Collaborated with executive leadership on key initiatives, providing valuable insights from an operational perspective.
- Collaborated on operational support tasks to achieve common goal.
Accounts Receivable Supervisor
JBG LOTERIA NACIONAL
02.2008 - 02.2010
- Resolved accounts with late or skipped payments by contacting account holders or delegating to accounts receivable clerks.
- Implemented stringent follow-up procedures for overdue payments, resulting in faster collection rates.
- Optimized collections efforts by prioritizing high-value accounts and strategizing targeted approaches.
- Oversaw credit approval process for new customers, minimizing risk of bad debt report.
- Conducted monthly account reviews to identify potential issues and maintain healthy aging reports.
- Managed a team of accounts receivable clerks, fostering a positive work environment that encouraged professional growth.
- Provided exceptional support during annual audits by maintaining organized records and facilitating information requests from external auditors efficiently.
- Developed comprehensive reporting systems to track key performance metrics in real-time effectively.
- Maintained strong relationships with clients by addressing inquiries promptly and professionally.
Accounts Receivable Assistant
JBG LOTERIA NACIONAL
11.2006 - 01.2008
- Billed customers by sending statements and invoices via fax or email.
- Created accounting summary reports itemizing income activities using FOX System with zero errors.
- Reduced outstanding balances by consistently following up on delinquent payments with clients.
- Supported the finance team by reconciling client accounts and resolving discrepancies in a timely manner.
- Developed strong relationships with clients, leading to improved communication and prompt payment of outstanding invoices.
- Posted cash and check receipts by entering and verifying transactions from local deposits and lockboxes.
- Participated in ongoing training programs to stay current with industry best practices and further develop skills in accounts receivable management.
- Assisted with month-end closing procedures, verifying data accuracy and reconciling any discrepancies found.
Education
MBA - Business Administration And Management
EUDE BUSINESS SCHOOL
MADRID, ESPAÑA 05.2001 -
Bachelor of Science - Business Administration And Management
UEES
Guayaquil, Ecuador 05.2001 -
Skills
Transportation management systems
Logistics management
Warehouse management
Financial reporting
Payment tracking
Payment processing
Team leadership
Problem Solver & Decision Maker
Great Communication
Adaptability
Timeline
Logistics Manager
JBG LOTERIA NACIONAL
08.2019 - 02.2024
Accounts Receivable Supervisor
JBG LOTERIA NACIONAL
02.2015 - 07.2019
Financial Analyst
JBG LOTERIA NACIONAL
02.2012 - 01.2015
Operations Executive
OTECEL TELEFONICA MOVISTAR
06.2011 - 12.2011
Accounts Receivable Supervisor
JBG LOTERIA NACIONAL
02.2008 - 02.2010
Accounts Receivable Assistant
JBG LOTERIA NACIONAL
11.2006 - 01.2008
MBA - Business Administration And Management
EUDE BUSINESS SCHOOL
05.2001 -
Bachelor of Science - Business Administration And Management
UEES
05.2001 -
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