Renee Cloete
Office Manager
Cape Town
Summary
Diligent Contracts & Sales Manager with extensive experience in managing contracts and ensuring compliance. Adept at negotiating terms and fostering strong relationships with clients and vendors. Demonstrated ability to streamline processes and mitigate risks through effective contract management and communication skills.
Overview
2026
2026
years of professional experience
2
2
Languages
Work History
Office Manager
Cubeiq
- Current
- Key Functions:
- Administration, HR, Payroll, Marketing
Contracts Manager Sub Saharan Africa
WebBeds
05.2023 - 05.2024
- Maintained up-to-date knowledge of industry trends and best practices, ensuring compliant and competitive contracting approaches.
- Provided expert guidance to colleagues on contract interpretation and application, fostering a culture of compliance within the organization.
- Implemented robust monitoring systems to track ongoing contractual commitments and identify potential issues before they escalated.
- Negotiated favorable contract terms for clients, resulting in cost savings and risk reduction.
- Streamlined contract processes by implementing standardized templates and procedures.
Sales, Marketing & Contracts Manager
WebBeds Middle East & Africa
07.2019 - 03.2020
- Key Functions:
- Product negotiation and contracting of hotels within Sub Saharan Africa.
- Develop and establish relationships with hotel suppliers for preferred wholesaler agreements.
- Ensure the product is negotiated with the best conditions on rate and inventory to position itself as a market leader.
- Running, monitoring, and analyzing weekly and monthly reports with a clear focus on increasing profit and room night production.
- Negotiate special marketing campaigns, promotions and offers to gain a better position in the destination and obtain a higher market share.
- Facilitate partnership marketing activations.
- Contract ended due to Covid
Director of Sales & Marketing
Radisson Blu Hotel & Residence Cape Town
01.2017 - 04.2019
- Key Functions:
- Planning for opening of hotel in April 2017. Developed launch campaign.
- PR & Social media campaign
- Orientation of Brand, Pricing Guidelines, Segmentation, Sales & Revenue Tools, Reporting.
- Establish relationship with industry influencers and key strategic partners. Leisure MICE, Corporate
- Setting up & Guiding preparation for marketing activity report as well as sales tool set up i.e., hotelengine, STR Radisson tools & reports along with revenue team.
- To develop and implement strategic marketing plans, sales plans & forecasts.
- Develop and recommend product positioning, packaging and pricing strategy to produce the highest long-term market share.
- New hotel opening
Associate Director of Sales
The Westin Cape Town
01.2006 - 01.2017
- Key Functions:
- Management of all segment leaders (local based and remote sales managers)
- Pilot and manage Convention sales unit.
- Establish goals, and administer Sales team function to deliver qualified leads and service existing accounts.
- Create sales targets for immediate sales team (all segments i.e. leisure, corporate, MICE).
- Responsible for a maximum of occupancy of leisure, MICE & Corporate segments.
- Observe market conditions, trends, monitor competitors.
- Managed and motivated sales team to increase revenue [Number]% in [Timeframe].
Key Accounts Manager
Arabella Starwood (Rebranded to Westin in 2009)
01.2006 - 01.2009
- Key Functions:
- Grow revenue and manage existing accounts through contract validity for all the above products.
- Generate revenue from new and emerging markets.
- Cluster Key Accounts Manager for Arabella Sheraton, Arabella Hotel & Spa Hermanus, Paulaner Brauhaus, Blaauwklippen Vineyard
Sales Executive South Africa
Protea Hotels
01.2005 - 01.2006
Key Accounts Manager (Inbound Leisure)
Avis Car Rental Southern Africa
01.2003 - 01.2005
Sales Co-coordinator & PA to Regional Sales Manager
Avis Car Rental Southern Africa
01.2001 - 01.2003
Rental Sales Agent
Avis Car Rental Southern Africa
01.1998 - 01.1999
- 2000 Promoted to Agency Manager
Director of Business Travel Sales
- Key Functions:
- Negotiate and facilitate global agreements with top producing transient/MICE accounts i.e Bloomberg, Investec, GSK, Shell.
- Facilitate global bidding process.
- Track activities including goal to current production status using Opera and assists with the completion of monthly booking report(s)
International Sales Manager Corporate
- Key Functions:
- Manage national team based in Johannesburg & Cape Town
- Apply market intelligence to segment.
- Maintain and develop business plan and segment activities.
- Identify, analyse, and implement new methods and techniques to determine sales growth.
- Analyse the company's sales policies and recommend proper improvements and changes.
- Achieve sales budget.
Education
Matriculated -
Holy Cross Girls Convent
2 Year National Diploma - Travel & Tourism
Cape Varsity
Business & Executive development Management Degree - undefined
Stellenbosch University
Skills
Customer service
Administrative support
Data entry
Office management
Project management
Workflow optimization
Contract administration
Strategic planning
Contract negotiations
Policy and procedure modification
Proposal writing
Financial reporting
References
References on request
Travel
South African Tourism India, ERM Asia Road show, IMEX America, IBTM Barcelona, IBTM China, Starwood (UK, Europe, Africa Annual Road Show) Meetings Africa.
Timeline
Contracts Manager Sub Saharan Africa
WebBeds
05.2023 - 05.2024
Sales, Marketing & Contracts Manager
WebBeds Middle East & Africa
07.2019 - 03.2020
Director of Sales & Marketing
Radisson Blu Hotel & Residence Cape Town
01.2017 - 04.2019
Associate Director of Sales
The Westin Cape Town
01.2006 - 01.2017
Key Accounts Manager
Arabella Starwood (Rebranded to Westin in 2009)
01.2006 - 01.2009
Sales Executive South Africa
Protea Hotels
01.2005 - 01.2006
Key Accounts Manager (Inbound Leisure)
Avis Car Rental Southern Africa
01.2003 - 01.2005
Sales Co-coordinator & PA to Regional Sales Manager
Avis Car Rental Southern Africa
01.2001 - 01.2003
Rental Sales Agent
Avis Car Rental Southern Africa
01.1998 - 01.1999
Office Manager
Cubeiq
- Current
International Sales Manager Corporate
Business & Executive development Management Degree - undefined
Stellenbosch University
Director of Business Travel Sales
Matriculated -
Holy Cross Girls Convent
2 Year National Diploma - Travel & Tourism
Cape Varsity