Phelokazi Mpendu

Management Assistant

Stutterheim

Summary

Dynamic Administrative Clerk with proven expertise at Stutterheim Hospital in data management and patient communication. Skilled in documentation and recordkeeping, I excel at maintaining confidentiality while fostering a welcoming environment. Recognized for exceptional problem-solving abilities and meticulous proofreading, I effectively support office operations and enhance patient experiences.

Overview

years of professional experience

Work History

Administrative Clerk

Stutterheim Hospital

10.2023 - 05.2025

Entered data into system and updated customer contacts with information to keep records current.
Communicated with customers via phone and email and respond to inquiries.
Created welcoming environment for patients by greeting and assisting, as well as quickly responding to patients inquiries and needs.
Maintained a professional office environment by ordering necessary supplies and organizing workspaces.
Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
Proofread and edited professional documents to fix errors.

Education

No Degree - Business

Lovedale Tvet College

King William's Town, South Africa

04.2001 -

Skills

Filing systems
Daily reporting
Clerical support
Documentation and recordkeeping
Telephone etiquette
Data capturing

Problem-solving
Office supply management
Office equipment operation
Proofreading documents
Multitasking Abilities
Supply ordering

Timeline