Paulina Villagómez

Working in the lost and found department at the airport, in the international arrival and in the office, filling out property irregularity reports for delay, damage or missing items, paying compensations, tracking luggage, proper manage of worldtracer

Assist in the tracking and retrieval of delay luggage and personal items ensuring a timely resolution for passengers

Direct contact with customers

Knowledge of dangerous goods

Checking documents and issuing boarding passes

Follow security procedures

General administration duties

Weighing and checking luggage

Keeping passengers updated on any change in the flight information

Checking passenger into a flight, issuing boarding passes, boarding passenger in the gate, check the status of the aircraft to process boarding passengers, coordinate the passenger boarding with the pilot and maintenance