Paula Stephany Rodriguez
Bachelor's Degree Of Business Administration
Guayaquil
Summary
Proven Administrative Coordinator with a track record of enhancing office operations and teamwork at La Nueva Agencia. Excelled in Microsoft Excel and team collaboration, streamlining processes and improving documentation accuracy. Achieved significant improvements in efficiency and customer satisfaction without compromising attention to detail. Dynamic administrative professional and leader with 10+ years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Excel in timely and accurate processing of accounts payable and receivable and applying advanced analytical acumen. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled receptionist and liaison with superior communication, computer, support and organizational skills.
Overview
7
7
years of professional experience
Work History
Administrative Coordinator
La Nueva Agencia
11.2021 - Current
- Maintained databases and contact lists to keep important contact information accurate and up to date.
- Collaborated in timely processing of billing and accounts receivables.
- Monitored and directed incoming mail and prepared outgoing mail.
- Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
- Coordinated and scheduled meetings and appointments to keep organization running smoothly.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
Assistant Administrative Secretary
Municipio De Guayaquil
10.2017 - 09.2019
- Streamlined office processes by implementing efficient filing and organizational systems.
- Collaborated with multiple departments to facilitate smooth operations in the office, fostering teamwork among colleagues.
- Efficiently handled multi-line phone systems while directing calls appropriately based on urgency level or departmental relevance.
- Prioritized tasks effectively, ensuring that the most pressing items were addressed in a timely manner without compromising attention to detail.
Education
BBA - Business Administration
Instituto Tecnológico Universitario Argos
Guayaquil, Ecuador 05.2001 -
Skills
Office Administration
Microsoft Excel
Team Collaboration
Documentation and Recordkeeping
Time Management
Attention to Detail
Telephone Etiquette
Expense Tracking
Document Management
Customer Database Systems
Administrative Management
Employee Supervision
Languages
Spanish
Native language
English
Advanced
C1
Interests
Community service
Baking
Timeline
Administrative Coordinator
La Nueva Agencia
11.2021 - Current
Assistant Administrative Secretary
Municipio De Guayaquil
10.2017 - 09.2019
BBA - Business Administration
Instituto Tecnológico Universitario Argos
05.2001 -
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