Francisco Zapata

• Exceeded goals through effective task prioritization and great work ethic.
• Eliminated downtime and maximized revenue by providing top project quality control.
• Identified issues, analyzed information and provided solutions to problems.
• Maintained energy and enthusiasm in fast-paced environment.
• Resolved problems, improved operations and provided exceptional service.
• Led projects and analyzed data to identify opportunities for improvement.
• Monitored all company inventory to ensure stock levels and databases were updated.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Received and processed stock into inventory management system.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Developed and maintained courteous and effective working relationships.
• Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
• Developed team communications and information for meetings.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Created plans and communicated deadlines to ensure projects were completed on time.

Supervised work of contracted employees to keep on task for timely completion.

• Responsible for complying with the Company's Food Safety Policy to guarantee safe and innocuous products, processed under the highest quality standards, through compliance with BMP's
• Responsible, together with the Head of Dispatches, of the stand-by costs that may be in the area.
• Determine the location of the finished product and process within the production chambers.
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• Organize the daily tasks of the storage personnel (forklifts)
  Coordinate in conjunction with the Head of Dispatches the daily load.
• Keep the physical inventory of finished products as in process.
  Meet the FIFO on inventory.
  Coordinate product delivery with the packaging and production area overlapping.
• Supervise that the product to be dispatched is delivered in accordance with the lists.
• Monitor and report on the status of the area's infrastructure, as well as the bins that are used for the storage of finished products and overlapping.
• Responsible for keeping up to date the different reports requested by the Management of Storage and Dispatches.
  Responsible for keeping management indicators.

• Assessed manufacturing processes and recommended improvements to increase productivity.
• Directed manufacturing process and procedures to achieve goal of first run capability.
• Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
• Reviewed work for quality and compliance with company standards and design specifications.
• Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
• Implemented quality improvement changes to minimize product defect rates.
• Developed and implemented cost controls and other expense reduction measures.
• Resolved issues quickly to maintain productivity goals.
• Sourced materials to keep up with production goals and meet customer demands.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Resolved problems, improved operations and provided exceptional service.
• Definition of control and measurement points.
• Implement and evaluate new working methods
• Implementation and evaluation of new technologies
• Cost benefit analysis
• Monitor the efficiency of the process.
• Define the corresponding threads
• Communicate improvement commitments.
• Measure and evaluate.
• Detection of problems.
• Prioritization of problems.
• Solution of the causes of the problems.