Summary
Overview
Work History
Education
Skills
Driver License - Type
Awards
Timeline
Generic
Pamela Cruz

Pamela Cruz

MBA
Quito

Summary

MBA with 13 years of progressive experience in Financial Management, Administrative Leadership, and General Management within multinational consumer goods companies and international service organizations. Proven track record in leading high-performing teams, optimizing business processes, and driving operational and financial efficiency. Specialized in budgeting, cost control, process improvement, audit management, and strategic resource allocation. Highly committed to achieving organizational objectives through effective leadership, sound financial management, and continuous operational improvement.

Overview

19
19
years of professional experience
2
2
Languages

Work History

Administrative & Financial Director

Into Languages Global
02.2022 - Current


  • Oversaw the financial, administrative, and operational management of the company, performing functions comparable to a General Manager.
  • Led and supervised a multidisciplinary team of 10 professionals across finance, administration, and operations, fostering collaboration and high performance.
  • Negotiated contracts with vendors and service providers to ensure cost-effective solutions aligned with project and business requirements.
  • Directed cross-functional teams in the execution of strategic financial and operational initiatives that supported growth and process efficiency.
  • Led budget planning, financial forecasting, and committee meetings, driving informed decision-making and optimal resource allocation.
  • Managed payroll, vendor payments, commissions, and accounting disbursements, ensuring accuracy and strict regulatory compliance.
  • Prepared internal financial reports, regulatory filings, balance sheets, and consolidated income statements using advanced financial tools.
  • Maintained company-wide compliance with local, state, and federal laws, as well as internal policies and industry standards.
  • Structured compensation and benefits programs aligned with market trends, financial objectives, and organizational needs.
  • Oversaw recruitment, selection, and onboarding processes, ensuring new hires had the necessary tools and resources for immediate success.
  • Fostered a positive and transparent work environment through an open-door policy, promoting clear communication and prompt resolution of employee concerns.
  • Enhanced internal control systems and procedures to mitigate financial risks, support operational improvements, and drive business opportunities.
  • Introduced software tools and process improvements to optimize operations, reduce losses, and promote sustainable organizational growth.
  • Provided comprehensive assistance during internal and external audits, ensuring full transparency and regulatory compliance.

Senior Coordinator of Marketing Operations and Adm

Quala Ecuador
10.2013 - 03.2022
  • Proven experience in the end-to-end management of operational processes, administrative tasks, brand budget monitoring and control, profitability analysis, and legal affairs management.
  • Strong expertise in leading both internal and external audits, as well as driving process improvement initiatives within the Marketing department.
  • Extensive background in the management and oversight of BTL and ATL media, including the successful execution of sales activation campaigns.
  • Key achievement: Led the implementation and development of a BPM system for activation management, resulting in the prevention of financial losses totaling $500K.
  • Reported directly to the Marketing Management and supervised a team of three collaborators.

Senior Cost Accountant

Quala Ecuador
07.2010 - 10.2013
  • Comprehensive management of cost accounting processes.
  • Preparation and presentation of detailed financial reports to executive leadership, with particular emphasis on General Management.
  • Active involvement in the implementation and optimization of an ERP system, ensuring accurate cost control, process automation, and reliable financial data.
  • Successfully led cost improvement initiatives, achieving significant reductions in variable costs and enhancing overall operational efficiency.

Accounting Assistant

Farmaenlace CIA LTDA Y Fibran S.A
04.2006 - 06.2010
  • Responsible for the management of balance sheet accounts, account reconciliations, financial reporting, and all activities related to the financial and accounting area.
  • Active participation in the implementation, management, and optimization of ERP systems to support accurate financial operations and reporting.

Education

MBA - Business Administration

UNIVERSIDAD INTERNACIONAL SEK
Quito
04-2021

Bachelor in Financial - Business

UNIVERSIDAD CENTRAL DEL ECUADOR
Quito
06-2010

Skills

  • Operational Management – Effective coordination and oversight of daily business processes to drive efficiency and results
  • Advanced Office Software Proficiency – Expert use of Microsoft Office tools, including Word, Excel (spreadsheets, formulas, dashboards), PowerPoint, and Outlook
  • Document Editing & Business Writing – Strong skills in preparing, editing, and formatting professional documents and reports
  • Data Analysis & Financial Reporting – Advanced management of spreadsheets and financial data to support decision-making processes
  • Professional Presentations – Development and delivery of impactful business and financial presentations for executive audiences
  • Financial & Technical Training – Design and facilitation of training sessions focused on financial processes, tools, and best practices
  • Team Leadership & People Management – Experience leading, motivating, and developing multidisciplinary teams to achieve organizational objectives

Driver License - Type

Licencia Tipo B

Awards

Premio al Mérito Anual, Quala, 2018

Timeline

Administrative & Financial Director

Into Languages Global
02.2022 - Current

Senior Coordinator of Marketing Operations and Adm

Quala Ecuador
10.2013 - 03.2022

Senior Cost Accountant

Quala Ecuador
07.2010 - 10.2013

Accounting Assistant

Farmaenlace CIA LTDA Y Fibran S.A
04.2006 - 06.2010

MBA - Business Administration

UNIVERSIDAD INTERNACIONAL SEK

Bachelor in Financial - Business

UNIVERSIDAD CENTRAL DEL ECUADOR

Similar Profiles

CREATE PROFILE
Pamela CruzMBA