Pamela Coronel Pesántez
Cuenca
Work Preference
Summary
Professional with strong commitment to delivering exceptional customer service and achieving results. Adept at addressing customer needs and resolving issues efficiently. Reliable team player known for adaptability and effective communication skills. Proven track record in fostering collaborative environments and driving customer satisfaction.
Overview
4
4
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Campus France Representative
Campus France
11.2021 - Current
- Responded to customer questions via telephone and written correspondence regarding all information about the application process for higher education in France.
- Support students throughout the application process.
- Organize informative sessions with educational institutions about studying in France
Administrative Assistant and Receptionist
Alliance Française de Cuenca
08.2021 - Current
- Assist the educational coordinator with the administrative management of internal and external courses.
- Administrative follow-up of students, teachers, and partner institutions.
- Recording and tracking payments from students and partner institutions.
- Processing documentation and assisting with reports, checks, and contacts.
- Assisting with translation requests.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Education
Degree in Translation And Interpreting. - Language Interpretation And Translation
TECH University
11-2027
Implementation of The Francophone School Label EC -
France Education International
07.2024
Sales Traning - Sales
Grupo Human
Quito01.2023
High School Diploma -
Unidad Educativa Salesiana María Auxiliadora
Cuenca06.2019
Skills
Microsoft 365
References
- Lorenzo, Pacheco, +33 7 45 38 10 70, Alliance Française de Cuenca, Cuenca
- Miguel, Tillero, +52 1 967 342 4456, Alliance Française de San Cristobal, San Cristobal
- María José, Durand, +593 98 462 3770, Campus France Ecuador, Ecuador
Additional Information
Native Spanish speaker, with an intermediate/high level of English and French
Volunteer at the María Luisa de Moreno International Foundation
Certification
Microsoft Office Specialist for Office Word 2013
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Upper intermediate (B2)
Software
Word
Excel
Powerpoint
Canva
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Ukelele
Aerial Dance
Reading
Timeline
Campus France Representative
Campus France
11.2021 - Current
Administrative Assistant and Receptionist
Alliance Française de Cuenca
08.2021 - Current
Microsoft Office Specialist for Office Excel 2013
07-2017
Microsoft Office Specialist for Office Word 2013
07-2016
Degree in Translation And Interpreting. - Language Interpretation And Translation
TECH University
Implementation of The Francophone School Label EC -
France Education International
Sales Traning - Sales
Grupo Human
High School Diploma -
Unidad Educativa Salesiana María Auxiliadora