Olga Bayas
Bachelor's Degree In Tourism
Guayaquil
Summary
In this internship I did content creation for the social networks of the agency. I made weekly and monthly schedules for the publication of content on Instagram, Facebook and LinkedIn. Every idea I had about marketing I discussed it with my senior guide. I did a lot of research to make captions and what information and images I was going to post, the topic I was going to post.
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Intern
Jointours
Guayaquil
01.2024 - 03.2024
- I created content for social media and planned monthly schedules.
- Together with people from same area, we held Zoom meetings to plan each publication and review.
- We gave suggestions to each other and had guidance of one person for creation of agency's website.
- Prepared project presentations and reports to assist senior staff.
- I attended a marketing workshop with other people from the tourism and hospitality industry.
Secretary
Family Business
Guayaquil, Provincia Del Guayas
08.2023 - Current
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Streamlined communication processes, resulting in faster response times to internal queries.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Established administrative work procedures to track staff's daily tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Improved office workflow by redesigning document submission process.
Education
Bachelor's Degree in Tourism - E-Commerce, Business And Marketing.
Universidad De Especialidades Espíritu Santo
Samborondon, Ecuador 01.2021 - 11.2024
Skills
Problem solving
Certification
Tourist Host, Carlos Llim Foundation.
Languages
Español
Proficient
C2
Inglés
Upper intermediate
B2
Portuguese
Intermediate
B1
Timeline
Intern
Jointours
01.2024 - 03.2024
Secretary
Family Business
08.2023 - Current
Bachelor's Degree in Tourism - E-Commerce, Business And Marketing.
Universidad De Especialidades Espíritu Santo
01.2021 - 11.2024
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