Nqabayethu Velapi
General Assistant
Port Elizabeth
Summary
Dynamic professional with extensive experience in carpentry and customer relationship management, notably at Maidstone Furniture and Kitchens. Proven ability to enhance productivity and foster positive work environments. Skilled in constructing custom cabinets and adept at administrative support, ensuring seamless operations and client satisfaction. Committed to delivering high-quality results.
Overview
24
24
years of professional experience
Work History
General Assistant
The Building Company
08.2024 - Current
- Supported daily operations, ensuring smooth workflow and increasing overall productivity.
- Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
- Assembling the unassembled door frames.
- Fostered a positive work environment through proactive problem-solving approaches.
Cabinet Maker
Maidstone Furniture and Kitchens
07.2023 - 04.2024
- Constructed custom cabinets for residential and commercial spaces using varied hand and power tools.
- Repaired cabinets and cabinet parts.
- Assembled cabinet components using glue and mechanical fasteners to create strong, durable products.
- Worked with clients to design and construct custom cabinets based on needs and preferences.
- Installed hardware such as drawer pulls, hinges, and handles.
- Sanded and finished surfaces to create smooth, polished appearance.
- Adapted to emerging trends in cabinet design, keeping company's offerings competitive and appealing to clients.
- Conducted detailed quality checks on all completed items, ensuring they met stringent standards before delivery.
Carpenter
Velapi Cupboards and Tiling (Pty)Ltd
06.2015 - 05.2023
- Measured, drilled and sawed materials to perform successful home improvements.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
- Measured materials to determine sizes and quantity required for construction project.
- Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
Owner Driver
United Express
12.2009 - 11.2012
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Followed company policies and procedures during shift.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
- Contacted customers to confirm delivery details and locations.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Auxiliary Service Officer
Department of Land Affairs
06.2007 - 06.2008
- Compile, maintain and archive office records and documents.
- Operate and maintain photographic equipment
- Manage flow of information and documents in the office
- Issuing survey data to Land Surveyors in terms of Regulation 2 Land Survey Act
- Capture, maintain and supply digital data
- Writing of submissions and report
- Supply support service to technical and professional staff
- Administer office correspondence
Messenger
Department of Land Affairs
01.2005 - 05.2007
- Collect and deliver stationery, deeds and documents
- Adapted quickly to last-minute changes in schedule or route requirements, maintaining flexibility under pressure.
- Assist clients utilizing deeds office records
- Assist in moving furniture
- Maintained a safe driving record while adhering to strict company policies and traffic laws
- Open and lock registration section.
- Bind deeds and documents in numerical order
- Operating and controlling of machines related to responsibilities
- Draw files, micro films and general plans
Assistant Electrician
Ntuli Electrical
12.2001 - 11.2003
- Developed strong relationships with suppliers and vendors to ensure timely delivery of materials needed for various projects.
- Maintained accurate records of completed work orders, enabling efficient tracking and invoicing for services provided.
- Assisted in the installation of new electrical systems for clients, resulting in increased customer satisfaction and repeat business.
- Collaborated with team members to complete large-scale projects on time and within budget constraints.
- Contributed to a positive work environment by actively participating in team meetings, sharing ideas, and providing constructive feedback.
Education
National Senior Certificate
Damelin Collage
East London, South Africa11-2007
Woodwork Practical
Zwelethemba TechnicCollege
Zwelitsha, South Africa11-1997
Skills
Administrative support
Workload management
Customer relationship management
Office management
Timeline
General Assistant
The Building Company
08.2024 - Current
Cabinet Maker
Maidstone Furniture and Kitchens
07.2023 - 04.2024
Carpenter
Velapi Cupboards and Tiling (Pty)Ltd
06.2015 - 05.2023
Owner Driver
United Express
12.2009 - 11.2012
Auxiliary Service Officer
Department of Land Affairs
06.2007 - 06.2008
Messenger
Department of Land Affairs
01.2005 - 05.2007
Assistant Electrician
Ntuli Electrical
12.2001 - 11.2003
National Senior Certificate
Damelin Collage
Woodwork Practical
Zwelethemba TechnicCollege