Nosimpiwe Maqoko

Reference

Samir September (Senior Manager)

084 996 5230

Samir.september@mandela.ac.za

Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.

• Mentored junior staff members, helping them develop their skills and advance in their careers.
• Improved department efficiency by streamlining and implementing policies and processes.
• Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
• Administer student records
• Update student disciplinary sanctions on student file
• Update student registration information ( Formal & Short learning programs)
• Verifying student qualifications information for external

companies

• Collaborated with department heads to allocate resources effectively, ensuring the smooth operation of academic programs.
• Oversaw accreditation processes, maintaining compliance with regulatory standards to ensure continued institutional credibility.
• Rendering frontline client service
• Issuing written confirmation of qualifications for students
• Liaising with internal stakeholders to resolve queries
• Respond to written and telephonic enquiries
• Document management and secure electronic filing systems
• Prepare and manage student registration venue