Nondyebo Zide
Clerk
Mthatha
Summary
Dynamic administrative professional with proven expertise at Mthatha Sub-Acute Hospital, excelling in data entry and customer satisfaction. Recognized for enhancing office organization and reducing errors through meticulous document management and effective communication. Adept at multitasking and training new staff, ensuring seamless operations and a professional environment.
Overview
24
24
years of professional experience
Work History
Clerk
Mthatha Sub-Acute Hospital: Dr Mashiyi's Rooms
01.2017 - Current
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Clerk
Dr Binjana's Surgery
01.2002 - 12.2016
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Education
Computer Skills - Computer
LoveLife Foundation
Mthatha 04.2001 -
National Senior Certificate -
Nozuko SSS
Mthatha 04.2001 -
Skills
Administrative support
Administrative tasks
Database entry
File maintenance
Cash management
Telephone etiquette
Quality control
Filing systems
Bookkeeping
Document management
Customer satisfaction
Correspondence writing
Typing speed
References
Dr Binjana's Surgery
Mrs Nkofunga: 078 207 3511
Dr Binjana's Surgery
Dr Binjana: 047 532 4190
Mthatha Sub-Acute Hospital
Dr Mashiyi's Rooms
Mrs Mashiyi: 083 254 8661
Timeline
Clerk
Mthatha Sub-Acute Hospital: Dr Mashiyi's Rooms
01.2017 - Current
Clerk
Dr Binjana's Surgery
01.2002 - 12.2016
Computer Skills - Computer
LoveLife Foundation
04.2001 -
National Senior Certificate -
Nozuko SSS
04.2001 -
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