Nathi Nene
Centre Manager
East London
Summary
Experienced individual excelling in both independent and team environments. Adaptable to change, thrives under pressure, and showcases strong sense of responsibility. Demonstrates supervisory, leadership, and time management skills with passion and dedication.
Overview
11
11
years of professional experience
2024
2024
years of post-secondary education
3
3
Languages
Work History
Community Manager
RMG Management Group SA(Pty)Ltd
11.2024 - Current
- Drive service revenue through up – selling service and products
- Conduct Tours, sending proposal and handing queries
- Manage client renewals and maintain relationships
- Maximize occupancy and profitability of centre
- Participating in monthly business reviews
- Check on daily banking, ensuring all payments reflect and are allocated correctly
- Monthly recurring charge checks against each client account, ensuring all invoices will be raised accurately
- Check and submit all supplier invoices to our AP department to process payments on time
- Ensure the centre team is delivering exceptional customer service and all the customers' needs are handled effectively and efficiently
Community Associate 2
RMG Management Group SA(Pty)Ltd
11.2020 - Current
- Daily Banking
- Debt Collection
- Submission of supplier invoices for payment
- Monthly office supplier orders
- Client billing
- Facility management & maintenance
- Dealing with client enquiries
- Reception, switchboard, mail handling
- Client onboarding
- Administration support
Receptionist
Hlumisa Engineering Services
04.2019 - 10.2020
- Switchboard Control
- Filling and administrative support
- Booking medical appointments for staff
- Compile and submissions of tender documents
- Binding, scanning, printing office documents
- Mail handling
- Tender searching, private & municipal data base
Executive support
Tecino Architecture & Interior design
01.2015 - 01.2017
- Data capturing
- Filing documents
- Administrative support
- Handling switchboard
- Taking minutes and circulating them within office
- Courtesy calls with clients
- Compile and submission of tender documents
- Travel management such as arranging travel documentation, itinerary for executive team
Product specialist
Aca Joe Platinum Group
01.2015 - 12.2015
- Greeting customer
- Stock and restocking merchandise
- Helping customers find what they need
- Managing transactions at the cash register
- Receiving product deliveries
- Liaising with managers as needed
Education
Certificate - First Aid level 1
First Medical Response
Certificate - Health & Safety Representative
Labour Net
Badge/Certificate - CM Sales training
IWG Academy
Certificate - Basic spreadsheet training
SEESA
Certificate - Customer service
SEESA
Certificate - Personal assistant training
SEESA
Certificate - Practical workshop customer service
SEESA
Certificate - Principals of sectional tile
College of People Management and Development
Certificate - Principals of property and facilities management
College of People Management and Development
Grade 12 - English, Afrikaans, Mathematics Literacy, Life Orientation, Business Studies, History, Tourism
The Glen High School
Skills
Active listening
Customer support
Problem-solving
Sales support
Relationship building
Administrative support
Customer relationship management
Personal Information
- Date of Birth: 12/17/94
- Nationality: South African
Timeline
Community Manager
RMG Management Group SA(Pty)Ltd
11.2024 - Current
Community Associate 2
RMG Management Group SA(Pty)Ltd
11.2020 - Current
Receptionist
Hlumisa Engineering Services
04.2019 - 10.2020
Executive support
Tecino Architecture & Interior design
01.2015 - 01.2017
Product specialist
Aca Joe Platinum Group
01.2015 - 12.2015
Certificate - Health & Safety Representative
Labour Net
Badge/Certificate - CM Sales training
IWG Academy
Certificate - Basic spreadsheet training
SEESA
Certificate - Customer service
SEESA
Certificate - Personal assistant training
SEESA
Certificate - Practical workshop customer service
SEESA
Certificate - Principals of sectional tile
College of People Management and Development
Certificate - Principals of property and facilities management
College of People Management and Development
Grade 12 - English, Afrikaans, Mathematics Literacy, Life Orientation, Business Studies, History, Tourism
The Glen High School
Certificate - First Aid level 1
First Medical Response
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