Natascha Duvenhage
Chef, Nail Technician & Area Manager - Skin Care
Graaff Reinet
Summary
Dynamic Regional Sales Manager with a proven track record at Derma Puur Skin Care, excelling in sales leadership and business development. Expert in implementing strategic marketing plans that significantly increased regional sales. Adept at team building and mentoring, fostering a collaborative environment that enhances customer service and drives business growth.
Overview
20
20
years of professional experience
15
15
years of post-secondary education
Work History
Regional Sales Manager
Derma Puur Skin Care
Graaff Reinet
04.2022 - Current
- Developed and maintained positive relationships with clients in assigned sales territories.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Managed team of Graaff Reinet regional sales representatives and consistently achieved high sales targets.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Presented workshops to potential new clients.
- Executed successful promotional events and trade shows.
- Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
Nail Technician
Self-employeed
06.2020 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Kept tidy and organized area to comply with cleanliness standards.
Full Time Farmers Wife and Parenting
No Employment
Colesberg
10.2012 - 06.2023
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Bookkeeping of the farm
- Additional tasks to assist on the farm.
- Responsibilities to being a present mother.
- Practiced hobbies: Bull terrier breeder, made and sold baby products, baked custom birthday and themed cakes, crochet.
Guest House Manager
Self-employeed
Vanderkloofdam
09.2011 - 09.2012
- Ensured compliance with local regulations and safety requirements for a secure environment for guests and staff alike.
- Cultivated a welcoming atmosphere by designing aesthetically pleasing common areas that catered to diverse preferences of guests.
- Maintained high levels of cleanliness and hygiene throughout the property, adhering to industry standards.
- Implemented effective cost control measures, reducing overhead expenses without compromising quality.
- Managed daily operations for a smooth-running guest house, ensuring exceptional guest experiences.
- Food Preperations
- Bookings and check-in off guests.
Guest House Manager
Lynette Bothma
11.2010 - 08.2011
- Ensured compliance with local regulations and safety requirements for a secure environment for guests and staff alike.
- Cultivated a welcoming atmosphere by designing aesthetically pleasing common areas that catered to diverse preferences of guests.
- Maintained high levels of cleanliness and hygiene throughout the property, adhering to industry standards.
- Implemented effective cost control measures, reducing overhead expenses without compromising quality.
- Increased guest satisfaction by implementing personalized service and attention to detail.
- Resolved guest complaints promptly, maintaining positive relationships and fostering repeat business opportunities.
- Managed daily operations for a smooth-running guest house, ensuring exceptional guest experiences.
- Food preperations
- Running the bar as needed.
Head of Food Services
Traumerei Coffee Shop, Mimosa Mall
Bloemfontein
07.2009 - 09.2010
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managing staff
- Insure good quality service and food
- Ordering and receiving of stock
- Staff training
Sous Chef
Shamwari Game Reserve
01.2008 - 12.2008
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Planned and directed high-volume food preparation in fast-paced environment.
- Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Menu planning
- Ordering and receiving of stock
- Food Preperations
Sous Chef
Imagination Food Design
11.2006 - 12.2007
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Planned and directed high-volume food preparation in fast-paced environment.
- Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Plated every dish with attractive flair to meet strict catering standards and maintain stellar business reputation.
Chef De Partie - Sous Chef
Shamwari Game Reserve
Paterson
01.2005 - 11.2006
- Supported head chef in menu creation, incorporating seasonal ingredients for innovative dishes.
- Enhanced kitchen efficiency by streamlining prep work and implementing time-saving techniques.
- Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
- Plated meals paying special attention to garnishes and overall presentation.
- Stock taking
- Ordering and receiving of stock
Education
City & Guild Chef Diploma - Chef
Olive Chef School
Bloemfontein, South Africa 01.2003 - 12.2004
High School Diploma -
Colesberg High School
Colesberg, South Africa 01.1990 - 12.2002
Skills
Sales leadership
Business development and planning
Sales initiatives and techniques
Team building
Customer service
Business administration
Sales coaching
Direct sales
Decision-making
Product knowledge
Training and mentoring
Sales presentations
Customer support
Staff training
I like to do baking, taking walks, occational shooting.
Being creative is very stimulating for me, that is why I love baking so much. It also relaxes me, so does taking walks. And a healthy body keeps a healthy mind. I grew up in a family that enjoys shooting, it was also my sport in school and I enjoy it to this day.
Timeline
Regional Sales Manager
Derma Puur Skin Care
04.2022 - Current
Nail Technician
Self-employeed
06.2020 - Current
Full Time Farmers Wife and Parenting
No Employment
10.2012 - 06.2023
Guest House Manager
Self-employeed
09.2011 - 09.2012
Guest House Manager
Lynette Bothma
11.2010 - 08.2011
Head of Food Services
Traumerei Coffee Shop, Mimosa Mall
07.2009 - 09.2010
Sous Chef
Shamwari Game Reserve
01.2008 - 12.2008
Sous Chef
Imagination Food Design
11.2006 - 12.2007
Chef De Partie - Sous Chef
Shamwari Game Reserve
01.2005 - 11.2006
City & Guild Chef Diploma - Chef
Olive Chef School
01.2003 - 12.2004
High School Diploma -
Colesberg High School
01.1990 - 12.2002
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