Proven Switchboard Operator with a track record of managing high call volumes at Tembakunye Employment Agencies, showcasing excellent verbal communication and quick-learning abilities. Demonstrated empathy in customer interactions, contributing to reduced hold times and a professional office atmosphere. Skilled in data management and adept at creating efficient, welcoming environments.
Offering strong interpersonal skills and friendly demeanor, eager to learn and excel in professional environment. Brings ability to quickly grasp new concepts and systems, particularly in managing phone systems and providing accurate information to callers. Ready to use and develop problem-solving and communication skills in my role as an administrator. Professional communicator with extensive experience in managing high-volume call environments. Adept at handling multiple tasks simultaneously while maintaining focus on service quality and efficiency. Strong team collaborator who adapts to evolving needs and consistently delivers reliable results. Skilled in telephone etiquette, problem-solving, and customer service.
Excellent verbal communication skills
Quick-learning
Empathy and patience
Flexibility
Dependability
Strong memory
Answering questions