MISS SOKHANA MNGENI
Administrator
East London
Summary
Driven administrative professional with a proven track record at Trademark Enterprise, enhancing document management and confidentiality. Excelled in office administration and effective communication, significantly improving operational efficiency. Skilled in Microsoft Excel and adept at fostering cross-functional team collaboration, achieving project goals with meticulous compliance to regulations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Trademark Enterprise: Tendering Organization
08.2023 - Current
- Filled and compiled bid documents
- Executed record filing system to improve document organization and management.
- Performed admistrative tasks
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education Assistant: Adminstration
EC Department of Education: Sikhulule High School
11.2020 - 03.2022
- Recorded attendance, and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
- Assisted teachers in printing, photocopying, and distributing marking lists.
- Captured learner information and results in the school database
- Prepared learner reports
Business Administration Learnership
Sikhulule High School
01.2019 - 11.2019
- Managed cross-functional teams to achieve project goals on time and within budget constraints.
- Maintained strict compliance with industry regulations through meticulous record-keeping practices and diligent adherence to established protocols.
- Data Capturing.
- Answered telephone, perform clerical office functions to address queries, concerns and issues, and corresponding through email.
- Organized and stored hardcopy files.
Cashier
Edcon Group
10.2016 - 12.2018
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Waitress
Kat Leisure Hotel Group
01.2015 - 09.2016
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Bachelor of Administration - Public Administration
University of SouthAfrica
East London, South Africa 04.2001 -
Higher Certificate in Economic And Management Scie - Economic And Management Sciences
University of South Africa
East London, South Africa 04.2001 -
Grade 12 -
Khulani Commercial High School
East London, South Africa 04.2001 -
Skills
Effective Communication
Office Administration
Administrative Support
Data Entry
Computer Skills:
Microsoft Excel
Microsoft Word
Attention to detail
Time management
Strong interpersonal skills
Customer service orientation
Additional Information
South African Female
Date of Birth: 1993-11-24
Driver's licence: Code EC
Languages
Xhosa
Bilingual or Proficient (C2)
English
Advanced (C1)
Certification
Business Administration Level 2
References
Mr Sandiso Ntoyi
Director: Trademark Enterprise
Contact: 043 008 5056/067 182 7917
Mrs Nosihle Kale
Adminstration Clerk/Mentor: Sikhulule High School
Contact: 043 760 0103/073 318 2743
Miss Gayonisha Adams
Lecture: Siyaya Skills Institute (Business Administration Learnership)
Contact: 064 909 3686
Timeline
Administrative Assistant
Trademark Enterprise: Tendering Organization
08.2023 - Current
Education Assistant: Adminstration
EC Department of Education: Sikhulule High School
11.2020 - 03.2022
Business Administration Level 2
11-2019
Business Administration Learnership
Sikhulule High School
01.2019 - 11.2019
Cashier
Edcon Group
10.2016 - 12.2018
Waitress
Kat Leisure Hotel Group
01.2015 - 09.2016
Bachelor of Administration - Public Administration
University of SouthAfrica
04.2001 -
Higher Certificate in Economic And Management Scie - Economic And Management Sciences
University of South Africa
04.2001 -
Grade 12 -
Khulani Commercial High School
04.2001 -
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