Michelle Belinda Quma

• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Collaborated with team members to consistently provide efficient service during peak hours.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Manager: Amkela Majuba 0798183851

• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Managed cash register, processed transactions, and handled customer payments.
• Maintained a clean and organized store environment, including front desk and sales floor.
• Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
• Boosted store revenue through upselling and cross-selling techniques.
• Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
• Assisted in planning and execution of seasonal sales events, drawing in large crowds.
• Developed loyal customer base by providing consistent, high-quality service.
• Worked collaboratively with team members to achieve sales goals and maintain a positive store atmosphere.

Manager: Nolwazi 0870750909

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to installers.
• Kept reception area clean and neat to give visitors positive first impression.
• Corresponded with clients through email, telephone, or postal mail.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Maintained visitor log for entering and leaving facility for security purposes.
• Assisted with planning office events and meetings for smooth execution.
• Assisted with onboarding new clients and securing paperwork completion.

Owner: Mr. Christian 0731937098