Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mayibongwe Sikempela

Admin Assistant
East London

Summary

Dynamic administrative professional with experience at the Road Accident Fund, excelling in office administration and document control. Proven ability to enhance team performance through effective communication and problem-solving skills. Recognized for improving file organization and streamlining processes, ensuring compliance and efficiency in a fast-paced environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Pre-assessment Admin Assistant

Road Accident Fund
02.2024 - Current
  • I answered a multi-line phone system, routed calls, and worked with the state attorneys regarding unregistered claims.
  • Summons administration, notice of motions, and notices of setdown.
  • Delivered excellent service through prompt responses to attorneys' inquiries, addressing concerns effectively.
  • Sending instructions to the state attorneys regarding unregistered matters.
  • Pre-assessed new claims.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

CAF's Assistant

Road Accident Fund
02.2023 - 01.2024
  • Promoted a positive work environment through clear communication and teamwork among staff members.
  • Retrieve and dispatch files to the officers.
  • Continually improved personal performance by seeking feedback from supervisors and implementing suggestions for growth.
  • Maintained compliance with company policies and procedures
  • send emails using outlook


Education

National Diploma - Electrical Engineering

Vaal University of Technology
Vanderbijlpark, South Africa
04.2001 -

Skills

Office administration

Administrative support

Data entry

Computer skills

Filing

Microsoft Excel

Microsoft Word

Document control

Problem-solving

Computer proficiency

Time management

Verbal communication

Microsoft outlook

Spreadsheet management

Strong problem solver

Microsoft PowerPoint

Certification

SAMTRAC

Timeline

Pre-assessment Admin Assistant

Road Accident Fund
02.2024 - Current

CAF's Assistant

Road Accident Fund
02.2023 - 01.2024

National Diploma - Electrical Engineering

Vaal University of Technology
04.2001 -

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Mayibongwe SikempelaAdmin Assistant