Mauricio AROCHA BAIER
ADMINISTRATOR AND LOGISTICS MANAGER
QUITO
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Operations Specialist with experience developing realistic solutions to assure satisfactory consumer and customer experiences. Fluency in Spanish and English. Committed to resolving problems and maintaining accurate metrics and reports. Enthusiastic administrator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of different tasks and training in every field the company needs. Motivated to learn, grow and excel everywhere.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
ADMINISTRATOR aND LOGISTICS MANAGER
ETIGRAF ECUADOR
QUITO
07.2008 - Current
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Targeted new customers to grow geographic reach and increase revenue.
- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
- Managed agendas and calendars, boosting productivity and improving organizational initiatives.
- Aided colleagues, managers and customers through regular communication and assistance.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Coordinated with human resources department to handle payroll and personnel databases.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Collected, validated and distributed information to employees.
- Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
Fast Food Manager
BBQ RESTAURANT
QUITO
04.2008 - 07.2008
- Communicated and negotiated with various vendors to obtain necessary inventory.
- Created and implemented policies to achieve customer satisfaction and maintain food service standards.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Carefully interviewed, selected, trained and supervised staff.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Correctly calculated inventory and ordered appropriate supplies.
Education
High School Diploma -
EL SAUCE SCHOOL
TUMBACO, ECUADOR 08.2001 - 06.2006
No Degree - INTERNETIONAL COMMERCE
UNIVERSIDAD DE LAS AMERICAS
QUITO, ECUADOR 05.2001 -
No Degree - Culinary Arts
UNIVERSIDAD DE LAS AMERICAS
QUITO, ECUADOR 05.2001 -
No Degree - Business Administration
UTPL
LOJA, ECUADOR, QUITO CAMPUS 05.2001 -
Skills
Event logistics and production
Transportation and logistics planning
Troubleshooting and problem resolution
Pricing understanding
Analysis and critical thinking
Issue response and remediation
Timeline
ADMINISTRATOR aND LOGISTICS MANAGER
ETIGRAF ECUADOR
07.2008 - Current
Fast Food Manager
BBQ RESTAURANT
04.2008 - 07.2008
High School Diploma -
EL SAUCE SCHOOL
08.2001 - 06.2006
No Degree - INTERNETIONAL COMMERCE
UNIVERSIDAD DE LAS AMERICAS
05.2001 -
No Degree - Culinary Arts
UNIVERSIDAD DE LAS AMERICAS
05.2001 -
No Degree - Business Administration
UTPL
05.2001 -