Resumen profesional
Datos destacados
Experiencia
Formación
Enfatiza tus habilidades clave
Diplomas
Personal References
Languages
Cronología
Generic
Mario Albuja Gutiérrez

Mario Albuja Gutiérrez

Resumen profesional

A professional with over 20 years of experience leading the implementation of digital solutions for the healthcare diagnostics sector. My deep expertise in Laboratory Information Systems (LIS) is complemented by solid experience in the integration of various IT systems (such as Hospital Information Systems, HIS) and other specialized software. My career is defined by a focus on innovation and customer satisfaction, successfully optimizing processes and ensuring exceptional service.

I excel at strategic leadership, with the ability to manage and mentor engineering teams to foster a collaborative work environment. My project management experience (PMP and Agile) ensures efficient execution and rigorous monitoring from planning through to delivery.

I am a proactive and results-oriented individual with strong technical skills and a keen attention to detail. My goal is to develop sustainable solutions that meet both business and client needs, even in the most dynamic environments.

Datos destacados

26
26
years of professional experience
1
1
Certification

Experiencia

Digital Service Solutions Lead

Roche
01.2025 - 08.2025
  • Planning and Strategy: To define the strategies for implementing and migrating laboratory systems, planning and controlling resources (human, technical, and financial), and managing hardware and software inventory.
  • Project Management: To supervise and monitor individual projects to ensure they meet quality standards. This involves coordinating installation engineers and support teams, and managing the budget.
  • Operations and Maintenance: To regulate processes within the LIS unit to mitigate incidents, provide technical support to customers, and coordinate maintenance and repair activities.
  • Training and Quality: To develop training plans for the engineering team, review technical information, and evaluate service quality to ensure optimal performance.
  • Reporting and Compliance: To generate monthly progress reports and reports on incidents, compliance, and maintenance for management, ensuring correct data entry and meeting key performance indicators (KPIs).

National Coordinator of Digital Diagnostics Solutions

Roche
04.2019 - 12.2024

Infinity Sales Representative and Regional IT Coordinator

Roche
01.2014 - 04.2019
  • Coordinate the activities of LIS engineers for installation and maintenance of computer lab management system, according to an annual plan.Coordination and Operations: Coordinating the activities of LIS engineers (installations, maintenance, repairs, and training) according to an annual plan.
  • Technical Support: Providing customer support, managing incidents, and validating the proper function of software programs that integrate with the main system.
  • Commercial Management and Negotiation: Negotiating the portfolio of digital products (SaaS) and their licensing with customers, in collaboration with the marketing and commercial teams.
  • Implementation and Maintenance: Installing and customizing the laboratory management system on customer servers and workstations, and ensuring the stock of necessary hardware and accessories for these tasks.
  • Reporting and Quality: Generating monthly progress and compliance reports (maintenance, installations, incidents) for management. They must also ensure correct data entry in the Prisma system and that KPIs are met.
  • Training: Developing and conducting an annual training plan for the LIS engineering team and disseminating relevant technical information.

Field Service Engineer

Roche
10.1999 - 12.2013

Formación

Master's in Digital Marketing - Digital Marketing, SEO, SEM, Paid Media, Content & Social Media

Universidad Espiritu Santo
Ecuador
06.2025 -

Master en Management Estratégico - Business, Management, Marketing, and Related Support Services

Universidad Espíritu Santo
Samborondón - Ecuador
06.2021 - 06.2022

Engineer's degree - Telecommunications Engineering

Universidad Politécnica Salesiana
01.2005 - 01.2010

Computer Systems Programmer - Computer and Information Sciences, General

Tecnológico Universitario Espíritu Santo
01.1990 - 12.1991

Enfatiza tus habilidades clave

  • Leadership
  • Teamwork
  • Communication
  • Problem-solving
  • Creativity
  • Customer-centricity

Diplomas

  • Project Management Profesional (PMP®)
  • Fundamentos de la gestión de proyectos ágil
  • Scrum Foundation Professional Certification - SFPC™
  • Habilidades de Coaching para Líderes y Gerentes
  • Inteligencia Artificial Generativa para Profesionales de Ventas

Personal References

Mayra Cevallos - Jefe Importaciones Ingemedica del Ecuador S.A.

Cel: +593 99 450 4591

Roberto Roldós - Ingeniero Agropecuario, MBA 

Cel: +593 93 921 8554

Carmen Freile Neumane - Especialista en Marketing

Cel: +593 99 597 2018

Mario Fernando Córdova - Founder & Presidente Ejecutivo en XenturionIT

Cel: +593 99 979 0042


Languages

Español
Idioma nativo
English
Intermedio avanzado
B2

Cronología

Master's in Digital Marketing - Digital Marketing, SEO, SEM, Paid Media, Content & Social Media

Universidad Espiritu Santo
06.2025 -

Digital Service Solutions Lead

Roche
01.2025 - 08.2025

Master en Management Estratégico - Business, Management, Marketing, and Related Support Services

Universidad Espíritu Santo
06.2021 - 06.2022

National Coordinator of Digital Diagnostics Solutions

Roche
04.2019 - 12.2024

Infinity Sales Representative and Regional IT Coordinator

Roche
01.2014 - 04.2019

Engineer's degree - Telecommunications Engineering

Universidad Politécnica Salesiana
01.2005 - 01.2010

Field Service Engineer

Roche
10.1999 - 12.2013

Computer Systems Programmer - Computer and Information Sciences, General

Tecnológico Universitario Espíritu Santo
01.1990 - 12.1991
Mario Albuja Gutiérrez