Mario Albuja Gutiérrez
Resumen profesional
A professional with over 20 years of experience leading the implementation of digital solutions for the healthcare diagnostics sector. My deep expertise in Laboratory Information Systems (LIS) is complemented by solid experience in the integration of various IT systems (such as Hospital Information Systems, HIS) and other specialized software. My career is defined by a focus on innovation and customer satisfaction, successfully optimizing processes and ensuring exceptional service.
I excel at strategic leadership, with the ability to manage and mentor engineering teams to foster a collaborative work environment. My project management experience (PMP and Agile) ensures efficient execution and rigorous monitoring from planning through to delivery.
I am a proactive and results-oriented individual with strong technical skills and a keen attention to detail. My goal is to develop sustainable solutions that meet both business and client needs, even in the most dynamic environments.
Datos destacados
26
26
years of professional experience
1
1
Certification
Experiencia
Digital Service Solutions Lead
Roche
01.2025 - 08.2025
- Planning and Strategy: To define the strategies for implementing and migrating laboratory systems, planning and controlling resources (human, technical, and financial), and managing hardware and software inventory.
- Project Management: To supervise and monitor individual projects to ensure they meet quality standards. This involves coordinating installation engineers and support teams, and managing the budget.
- Operations and Maintenance: To regulate processes within the LIS unit to mitigate incidents, provide technical support to customers, and coordinate maintenance and repair activities.
- Training and Quality: To develop training plans for the engineering team, review technical information, and evaluate service quality to ensure optimal performance.
- Reporting and Compliance: To generate monthly progress reports and reports on incidents, compliance, and maintenance for management, ensuring correct data entry and meeting key performance indicators (KPIs).
National Coordinator of Digital Diagnostics Solutions
Roche
04.2019 - 12.2024
Infinity Sales Representative and Regional IT Coordinator
Roche
01.2014 - 04.2019
- Coordinate the activities of LIS engineers for installation and maintenance of computer lab management system, according to an annual plan.Coordination and Operations: Coordinating the activities of LIS engineers (installations, maintenance, repairs, and training) according to an annual plan.
- Technical Support: Providing customer support, managing incidents, and validating the proper function of software programs that integrate with the main system.
- Commercial Management and Negotiation: Negotiating the portfolio of digital products (SaaS) and their licensing with customers, in collaboration with the marketing and commercial teams.
- Implementation and Maintenance: Installing and customizing the laboratory management system on customer servers and workstations, and ensuring the stock of necessary hardware and accessories for these tasks.
- Reporting and Quality: Generating monthly progress and compliance reports (maintenance, installations, incidents) for management. They must also ensure correct data entry in the Prisma system and that KPIs are met.
- Training: Developing and conducting an annual training plan for the LIS engineering team and disseminating relevant technical information.
Field Service Engineer
Roche
10.1999 - 12.2013
Formación
Master's in Digital Marketing - Digital Marketing, SEO, SEM, Paid Media, Content & Social Media
Universidad Espiritu Santo
Ecuador 06.2025 -
Master en Management Estratégico - Business, Management, Marketing, and Related Support Services
Universidad Espíritu Santo
Samborondón - Ecuador 06.2021 - 06.2022
Engineer's degree - Telecommunications Engineering
Universidad Politécnica Salesiana
01.2005 - 01.2010
Computer Systems Programmer - Computer and Information Sciences, General
Tecnológico Universitario Espíritu Santo
01.1990 - 12.1991
Enfatiza tus habilidades clave
- Leadership
- Teamwork
- Communication
- Problem-solving
- Creativity
- Customer-centricity
Diplomas
- Project Management Profesional (PMP®)
- Fundamentos de la gestión de proyectos ágil
- Scrum Foundation Professional Certification - SFPC™
- Habilidades de Coaching para Líderes y Gerentes
- Inteligencia Artificial Generativa para Profesionales de Ventas
Personal References
Mayra Cevallos - Jefe Importaciones Ingemedica del Ecuador S.A.
Cel: +593 99 450 4591
Roberto Roldós - Ingeniero Agropecuario, MBA
Cel: +593 93 921 8554
Carmen Freile Neumane - Especialista en Marketing
Cel: +593 99 597 2018
Mario Fernando Córdova - Founder & Presidente Ejecutivo en XenturionIT
Cel: +593 99 979 0042
Languages
Español
Idioma nativo
English
Intermedio avanzado
B2
Cronología
Master's in Digital Marketing - Digital Marketing, SEO, SEM, Paid Media, Content & Social Media
Universidad Espiritu Santo
06.2025 -
Digital Service Solutions Lead
Roche
01.2025 - 08.2025
Master en Management Estratégico - Business, Management, Marketing, and Related Support Services
Universidad Espíritu Santo
06.2021 - 06.2022
National Coordinator of Digital Diagnostics Solutions
Roche
04.2019 - 12.2024
Infinity Sales Representative and Regional IT Coordinator
Roche
01.2014 - 04.2019
Engineer's degree - Telecommunications Engineering
Universidad Politécnica Salesiana
01.2005 - 01.2010
Field Service Engineer
Roche
10.1999 - 12.2013
Computer Systems Programmer - Computer and Information Sciences, General
Tecnológico Universitario Espíritu Santo
01.1990 - 12.1991