Experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
• Instructing students in their initial language learning journey through clear, concise, dynamic, and enjoyable classes.
• Task management.
• Instructing students in their initial language learning journey by delivering clear, concise, dynamic, and enjoyable classes.
• Data Updating
• Collections-Credits
• Telemarketing
• Assist customers with mobile phone issues promptly and meet their needs during the first point of contact.
• Regularize customer lines to ensure the Claro customer database up-to-date.
Leadership and Change Management
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