Marcos Velez
Kitchener
Summary
Spanish language profiency. English basic skills. Ability to work proactively. Assistance in areas: business, technology, corporate, administrative, communication. Organization, patience and empathy. Ability to contribute to companys operation with enthusiasm and an exemplary work ethic. Goal-driven Analyst polished in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. Over 13 years of experience in Techology industry.
Overview
14
14
years of professional experience
1
1
Certification
Work History
T Analyst in Infrastructure
Corporacion Favorita C.A
Quito
09.2010 - Current
- Review of the status of the firewall, IPS, ISE and Firepower security consoles.
- Review the events reported by the soc and conducted market research to identify trends and customer needs.
- Attention to network access control requirements in the internal office and external firewall.
- Review of alerts and vulnerabilities of low and high category and severity.
- Permanent monitoring of data and internet links at all premises and finally create reports, presentations, and other documentation for stakeholders.
- Monitor communication and internet links daily to ensure their correct functioning.
- Document and support the configuration of communication equipment to minimize response time in the event of total or partial damage.
- Configure and install communication equipment for premises, warehouses, offices and subsidiaries according to the respective authorization based on the requirement.
- Configure security equipment (Firewall) to guard the information of Corporación Favorita with prior authorization, complying with the corresponding guidelines.
- Control security levels and authorize Wi-Fi network connection to staff.
- Design and define the interconnection topology of telecommunications providers from computer centers to regional and local offices, card issuers, subsidiaries and external service providers.
- Provide support and management to the wireless internet and intranet networks of the entire corporation.
- Monitor and support the proper operation and use of voice, video and data transmission systems in wired and wireless environments.
- Manages the telephone exchange at the CF headquarters and manages other areas and external suppliers in other buildings.
- Support the administration of the VPN platform and manage requirements prior authorization.
- Manage the VPN platform and manage requirements prior authorization.
- Supervise that the different suppliers comply with the service or operational levels, measuring the timely response and management to what is required.
- Provide daily support on antivirus platforms.
- Provide support to subsidiaries of Favorita corporation and solve different requirements.
- Timely review communication channels to respond to issues related to the current department and transmit it in a clear and timely manner.
- Maintain permanent meetings with the work team to discuss general topics: goals, improvements, news, etc.
- Manage continuous improvement rates, ensure correct monitoring and alignment with internal policies.
- Carry out control and compliance with the “internal regulations” and the “hygiene and safety at work regulations”.
Education
High School Diploma -
UNIVERSIDAD DE LAS AMÉRICAS
Ecuador Quito05-2013
Bachelor of Industrial Electronics Technician -
INSTITUTO TECNOLOGICO SUPERIOR CENTRAL TECNICO
Ecuador (Quito)09-2007
Skills
- Microsoft Word
- Microsoft Excel
- Power Point
- Spanish
- English
- Security solutions
- Incident Reporting
- Interpersonal Communication
- Problem-solving aptitude
- WAN Technologies
- Remote Support
- Network configuration
Certification
- Certification - Automated administration and supervision with Zabbix.
- Certification - ISO/IEC 27001:2022 LEAD AUDITOR.
- Certification - Wireless data networks, fundamentals and operation.
- Certification - CISCO firepower firewall management.
- Certification - CISCO Cybersecurity Essentials.
- Certification - CISCO Routing and Switching.
- Certification - Google Cloud Platform.
Timeline
T Analyst in Infrastructure
Corporacion Favorita C.A
09.2010 - Current
High School Diploma -
UNIVERSIDAD DE LAS AMÉRICAS
Bachelor of Industrial Electronics Technician -
INSTITUTO TECNOLOGICO SUPERIOR CENTRAL TECNICO
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