Community Relations and Corporate Social Responsibility Specialist in the Water, Sanitation, Irrigation, and Multipurpose Water Systems sectors, in the construction, NGO, and industrial sectors.
Experience in stakeholder engagement, stakeholder mapping, designing corporate community relations strategies, and managing social key performance indicators (KPIs) and reports based on socio-environmental standards: the "Performance Standards" of the International Finance Corporation (IFC) of the World Bank.
Responsible for the social component of various studies and projects in all their phases, providing technical assistance and organizational strengthening to key stakeholders, and managing strategic alliances with cooperation agencies. She also has experience in the design, implementation, and monitoring of social and community plans, programs, and activities.
• Administrator of cooperation agreements with multiple organizations including Ayuda en Acción, WaterStep, and various municipal governments from 2023 to present
• Managed interinstitutional cooperation agreements related to community projects combating chronic childhood malnutrition and rural safe water supply
• Maintained relationships with institutional stakeholders and community and public actors in water, sanitation, and irrigation sectors
• Conducted stakeholder mapping and designed community relations strategies
• Provided technical assistance and organizational strengthening to key community organizations
• Developed diagnostics and improvement plans for community water service provision
• Designed, executed, and monitored community development projects and programs
• Coordinated social performance indicators reporting in compliance with IFC social and environmental standards
• Facilitated strategic alliances with public, private, and international cooperation agencies
• Developed and implemented social management tools
• Established policies, procedures, and programs to manage community relations in the operational area
• Executed measures to prevent and mitigate negative social impacts of company operations
• Coordinated social investments within the company's area of influence
• Conducted stakeholder mapping and designed participation strategies
• Measured social performance using KPIs aligned with IFC standards
• Managed institutional relationships and activity reporting under socio-environmental guidelines
• Applied knowledge of Aquaculture Stewardship Council (ASC) and Best Aquaculture Practices (BAP) certifications
• Responsible for social component design, execution, and monitoring in water projects including hydraulic plans and environmental licensing
• Administered multiple contracts and agreements with community water boards and international agencies
• Provided technical assistance and advisement to community water service providers
• Conducted social stakeholder mapping and designed community engagement strategies
• Developed socio-economic diagnostics and baseline studies
• Coordinated interinstitutional collaboration with public, private, and international bodies
• Monitored social compliance of water infrastructure projects throughout their phases
• Managed social components for large-scale water infrastructure projects such as water channel transfers and flood control
• Facilitated social participation processes for environmental licensing.
• Conducted community outreach, interviews, and socio-economic diagnosis.
• Supported social conflict mediation and expropriation processes for construction projects.
• Collected socio-economic baseline data and managed community relations plans.
• Promoted sponsorship processes to parents at educational units.
• Registered new beneficiaries for child sponsorship programs.
• Led recreational activities for sponsored children.
• Facilitated educational sessions on child protection modules in beneficiary communities.
• Implemented community census and dissemination of institutional policies.
• Evaluated progress of community development plans using PHASE OUT methodology.
• Coordinated and executed field operations for socio-economic data collection for national social program beneficiary selection.
• Planned field interventions and managed census teams.
• Controlled quality of data collection and reporting.
• Collected socio-economic data through domiciliary visits.
• Reviewed survey forms and managed census cartography.
• Facilitated pedagogical and recreational activities for children aged 3 to 5.
• Conducted workshops and awareness sessions on children’s rights for parents.
• Promoted community protection actions for children's rights.
• Designed educational activities with quality standards.
• Actively participated in youth development programs.
• Facilitated education on health, rights, and community engagement.
• Designed youth projects and recreational-educational activities.
• Provided institutional support for sponsorship and socio-economic registration.
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Microsoft office
Team management
Flexible and adaptable
MS office
Organization and time management
Verbal communication
Supervision and leadership
-Management and reporting of management reports framed within Socio-environmental standards: "Performance Standards" of the International Finance Corporation (IFC) of the World Bank.
-Knowledge of certifications: Aquaculture Stewardship Council (ASC) and Best Aquaculture Practices (BAP) for the aquaculture sector.
-Design of Improvement Plans for the public and community provision of drinking water and sanitation services.
-Execution of Social Participation Processes for environmental licensing of projects, based on current legislation of the Ecuadorian Ministry of Environment.
-Preparation of socioeconomic diagnoses and baseline data collection.
-Technical implementation and qualitative-quantitative research instruments: tests, surveys, interviews, focus groups, among others.
-Community facilitation techniques, group management, and group dynamics.
Management of statistical data, tabulation and condensing of data, statistical graphs, and others.