Summary
Overview
Work History
Education
Skills
Websites
Other knowledge and skills
Timeline
Generic
MARCO ANTONIO SANTOS PEÑA

MARCO ANTONIO SANTOS PEÑA

Sociólogo
Guayaquil

Summary

Community Relations and Corporate Social Responsibility Specialist in the Water, Sanitation, Irrigation, and Multipurpose Water Systems sectors, in the construction, NGO, and industrial sectors.

Experience in stakeholder engagement, stakeholder mapping, designing corporate community relations strategies, and managing social key performance indicators (KPIs) and reports based on socio-environmental standards: the "Performance Standards" of the International Finance Corporation (IFC) of the World Bank.

Responsible for the social component of various studies and projects in all their phases, providing technical assistance and organizational strengthening to key stakeholders, and managing strategic alliances with cooperation agencies. She also has experience in the design, implementation, and monitoring of social and community plans, programs, and activities.

Overview

33
33
years of professional experience
2
2
Languages

Work History

Social Technical Assistance- Professional 5

Empresa Pública del Agua EPA EP
08.2023 - Current

• Administrator of cooperation agreements with multiple organizations including Ayuda en Acción, WaterStep, and various municipal governments from 2023 to present
• Managed interinstitutional cooperation agreements related to community projects combating chronic childhood malnutrition and rural safe water supply
• Maintained relationships with institutional stakeholders and community and public actors in water, sanitation, and irrigation sectors
• Conducted stakeholder mapping and designed community relations strategies
• Provided technical assistance and organizational strengthening to key community organizations
• Developed diagnostics and improvement plans for community water service provision
• Designed, executed, and monitored community development projects and programs
• Coordinated social performance indicators reporting in compliance with IFC social and environmental standards
• Facilitated strategic alliances with public, private, and international cooperation agencies

Socio-Environmental Coordinator

Industrial Pesquera Santa Priscila
04.2023 - 08.2023

• Developed and implemented social management tools
• Established policies, procedures, and programs to manage community relations in the operational area
• Executed measures to prevent and mitigate negative social impacts of company operations
• Coordinated social investments within the company's area of influence
• Conducted stakeholder mapping and designed participation strategies
• Measured social performance using KPIs aligned with IFC standards
• Managed institutional relationships and activity reporting under socio-environmental guidelines
• Applied knowledge of Aquaculture Stewardship Council (ASC) and Best Aquaculture Practices (BAP) certifications

Social Technical Assistance- Professional 2

Empresa Pública del Agua EPA EP
10.2014 - 03.2023

• Responsible for social component design, execution, and monitoring in water projects including hydraulic plans and environmental licensing
• Administered multiple contracts and agreements with community water boards and international agencies
• Provided technical assistance and advisement to community water service providers
• Conducted social stakeholder mapping and designed community engagement strategies
• Developed socio-economic diagnostics and baseline studies
• Coordinated interinstitutional collaboration with public, private, and international bodies
• Monitored social compliance of water infrastructure projects throughout their phases

Social Assistant

Secretaría Del Agua
10.2012 - 10.2014

• Managed social components for large-scale water infrastructure projects such as water channel transfers and flood control
• Facilitated social participation processes for environmental licensing.
• Conducted community outreach, interviews, and socio-economic diagnosis.
• Supported social conflict mediation and expropriation processes for construction projects.
• Collected socio-economic baseline data and managed community relations plans.

Sponsorship Assistant

Intervida Ecuador NGO
04.2012 - 10.2012

• Promoted sponsorship processes to parents at educational units.
• Registered new beneficiaries for child sponsorship programs.
• Led recreational activities for sponsored children.

Professional Intern

Plan Internacional NGO – Oficina Ventanas
08.2011 - 10.2011

• Facilitated educational sessions on child protection modules in beneficiary communities.
• Implemented community census and dissemination of institutional policies.
• Evaluated progress of community development plans using PHASE OUT methodology.

Field Supervisor Contractor - Social Registry 2010

Contratista del Ministerio Coordinador de Desarrollo Social
01.2010 - 12.2010

• Coordinated and executed field operations for socio-economic data collection for national social program beneficiary selection.
• Planned field interventions and managed census teams.
• Controlled quality of data collection and reporting.

Field Researcher - Social Registry 2009

Ministerio Coordinador de Desarrollo Social
10.2009 - 12.2009

• Collected socio-economic data through domiciliary visits.
• Reviewed survey forms and managed census cartography.

Community Facilitator

M.I. Municipio De Guayaquil - Dirección De Acción Social Y Educación D.A.S.E
01.2003 - 02.2004

• Facilitated pedagogical and recreational activities for children aged 3 to 5.
• Conducted workshops and awareness sessions on children’s rights for parents.
• Promoted community protection actions for children's rights.
• Designed educational activities with quality standards.

Social Programs Volunteer

Children Internacional
01.1993 - 05.2001

• Actively participated in youth development programs.
• Facilitated education on health, rights, and community engagement.
• Designed youth projects and recreational-educational activities.
• Provided institutional support for sponsorship and socio-economic registration.

Education

Master of Science - Training And Socio-community Intervention

Universidad De Valladolid
Valencia - España
05.2001 -

High School Diploma -

Universidad Católica De Santiago De Guayaquil
Guayaquil
05.2001 -

Bachelor of Science - Sociologist

Universidad De Guayaquil
Guayaquil, Ecuador
05.2001 -

Bachelor of Science - Sample Management Technologist

Universidad De Guayaquil
Guayaquil, Ecuador
05.2001 -

Bachelor of Science - Social Management Technologist

Universidad De Guayaquil
Guayaquil, Ecuador
05.2001 -

Skills

    Friendly, positive attitude

    Teamwork and collaboration

    Computer skills

    Customer service

    Microsoft office

    Team management

    Flexible and adaptable

    MS office

    Organization and time management

    Verbal communication

    Supervision and leadership

Other knowledge and skills

-Management and reporting of management reports framed within Socio-environmental standards: "Performance Standards" of the International Finance Corporation (IFC) of the World Bank.
-Knowledge of certifications: Aquaculture Stewardship Council (ASC) and Best Aquaculture Practices (BAP) for the aquaculture sector.
-Design of Improvement Plans for the public and community provision of drinking water and sanitation services.
-Execution of Social Participation Processes for environmental licensing of projects, based on current legislation of the Ecuadorian Ministry of Environment.
-Preparation of socioeconomic diagnoses and baseline data collection.
-Technical implementation and qualitative-quantitative research instruments: tests, surveys, interviews, focus groups, among others.
-Community facilitation techniques, group management, and group dynamics.
Management of statistical data, tabulation and condensing of data, statistical graphs, and others.

Timeline

Social Technical Assistance- Professional 5

Empresa Pública del Agua EPA EP
08.2023 - Current

Socio-Environmental Coordinator

Industrial Pesquera Santa Priscila
04.2023 - 08.2023

Social Technical Assistance- Professional 2

Empresa Pública del Agua EPA EP
10.2014 - 03.2023

Social Assistant

Secretaría Del Agua
10.2012 - 10.2014

Sponsorship Assistant

Intervida Ecuador NGO
04.2012 - 10.2012

Professional Intern

Plan Internacional NGO – Oficina Ventanas
08.2011 - 10.2011

Field Supervisor Contractor - Social Registry 2010

Contratista del Ministerio Coordinador de Desarrollo Social
01.2010 - 12.2010

Field Researcher - Social Registry 2009

Ministerio Coordinador de Desarrollo Social
10.2009 - 12.2009

Community Facilitator

M.I. Municipio De Guayaquil - Dirección De Acción Social Y Educación D.A.S.E
01.2003 - 02.2004

Master of Science - Training And Socio-community Intervention

Universidad De Valladolid
05.2001 -

High School Diploma -

Universidad Católica De Santiago De Guayaquil
05.2001 -

Bachelor of Science - Sociologist

Universidad De Guayaquil
05.2001 -

Bachelor of Science - Sample Management Technologist

Universidad De Guayaquil
05.2001 -

Bachelor of Science - Social Management Technologist

Universidad De Guayaquil
05.2001 -

Social Programs Volunteer

Children Internacional
01.1993 - 05.2001
MARCO ANTONIO SANTOS PEÑASociólogo