Summary
Overview
Work History
Education
Skills
Height
Timeline
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María Belén Maldonado

María Belén Maldonado

HEAD WAITER
Guayaquil

Summary

I’m an enthusiastic and results-driven hospitality professional with a strong commitment to creating memorable dining experiences. I thrive in fast-paced environments and am dedicated to providing exceptional service, leading teams, and maintaining smooth restaurant operations. My ability to quickly resolve challenges and adapt to any situation allows me to meet the needs of both guests and staff efficiently.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Head Waiter

Chilli's
02.2023 - 01.2024
  • Led a team of servers to deliver exceptional customer service in a high-volume restaurant
  • Managed restaurant floor, ensuring all guest needs were met efficiently and professionally
  • Trained and mentored new staff, enhancing team productivity and maintaining high standards
  • Handled guest inquiries, resolved complaints, and ensured customer satisfaction
  • Coordinated opening and closing duties, and maintained restaurant readiness for service

Waiter

Mixikind
01.2022 - 02.2023
  • Provided friendly and efficient service in a fast-paced Mexican restaurant
  • Ensured guests had a positive dining experience by attending to their needs promptly
  • Assisted in training new waitstaff and maintained team cohesion
  • Supported the restaurant in restocking supplies and setting up the dining area for service
  • Collaborated with kitchen staff to ensure smooth service delivery

Education

Bachelor's Degree - Marketing

ECOTEC University
Ecuador
05.2001 -

Skills

    Team supervision

    Guest service

    Conflict management

    Time management

    Adaptability

Height

1.62 meters- No tattoos

Timeline

Head Waiter

Chilli's
02.2023 - 01.2024

Waiter

Mixikind
01.2022 - 02.2023

Bachelor's Degree - Marketing

ECOTEC University
05.2001 -

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María Belén MaldonadoHEAD WAITER