Luis A. Herrera logroño
Systems Engineer/ MBA
Quito,Pichincha
Summary
Systems Engineer with over 15 years of successful experience in Software Development and Teamwork. Recognized consistently for performance excellence and contributions to success in Banking industry. Strengths in innovation and disruption backed by training in artificial intelligence topics.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
Work History
Technological Coordinator
TATA Consultancy Services
Quito, Pichincha
06.2013 - Current
- Managed team of 19 employees, overseeing hiring, training, and professional growth of employees.
- I contribute with innovative ideas that create value to team.
- Identified issues, analyzed information and provided solutions to problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled day-to-day running of the Software Projects Area, ensuring high levels of productivity and progression.
- Conducted research, gathered information from multiple sources and presented results.
- Used Microsoft Word and other software tools to create documents and other communications.
- Collaborated with IT Manager to achieve the fulfillment of goals and strategic objectives.
Software Development Team Leader
Tata Consultancy Services
Quito, Pichincha
01.2013 - 06.2016
- Led [Software] development initiative as Subject Matter Expert and primary point-of-contact for project management staff.
- Achieved prescribed milestones for deliverables to cultivate return patronage and exceptional historical performance metrics.
- Held cross-disciplinary brainstorming sessions with technical leads from IT Area.
- Created long-term development plans to optimize performance within multi-project and multi-team environments.
- Worked effectively with cross-functional design teams to create software solutions that elevated client side experience and significantly improved overall functionality and performance.
- Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
Education
Artificial Intelligence Master - Artificial Intelligence
OBS Business School - Politecnica De Cataluña UPC
España 01.2021 - Current
MBA - Administracion De Empresas
Escuela Politecnica Nacional
Quito, Ecuador 01.2018 - 01.2020
Computer Systems Engineer - Software Development
Escuela Politecnica De Chimborazo
Riobamba, Ecuador 01.2004 - 01.2009
Skills
Technologically-savvy
undefinedAccomplishments
- Collaborated with team in trainings about IA topics.
Best Faculty, December 2020
I have trained in courses on the fundamentals of Artificial Intelligence, Chatbots, Machine Learning, which has allowed the company to receive several recognitions
Timeline
Artificial Intelligence Master - Artificial Intelligence
OBS Business School - Politecnica De Cataluña UPC
01.2021 - Current
MBA - Administracion De Empresas
Escuela Politecnica Nacional
01.2018 - 01.2020
Technological Coordinator
TATA Consultancy Services
06.2013 - Current
Software Development Team Leader
Tata Consultancy Services
01.2013 - 06.2016
Computer Systems Engineer - Software Development
Escuela Politecnica De Chimborazo
01.2004 - 01.2009
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