Lizbeth Rivas
Sales Manager
Cuenca
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
23
23
years of professional experience
20
20
years of post-secondary education
2
2
Languages
Work History
General Sales Manager
INDUGLOB S.A
Cuenca
02.2020 - 01.2023
- Drove sales by developing multi-million dollar contract sales that represented 55% of sales on retail channels with two figure annual growth.
- Handled customer relations issues, enabling quick resolution, and client satisfaction for retail and wholesale channels.
- Developed and implemented comprehensive salesperson training program of our 240 sales representatives.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Evaluated performance against goals and implemented appropriate development plans.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
Latin American Sales Manager
Induglob S.A
Cuenca
11.2018 - 02.2020
- Developed exporting markets by establishing gross profit maximization plans for 21 countries, among those: Perú, Colombia, Caribbean, Central and South America.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Analyzed market and demand data to find new niches on different exporting markets.
- Lead sales team to achieve proposed profitability goals.
- Gained strong leadership skills by managing projects from start to finish.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Developed strong communication and organizational skills through working on group projects.
- Cultivated interpersonal skills by building positive relationships with customers.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Demonstrated creativity and resourcefulness through development of innovative solutions.
- Demonstrated strong organizational and time management skills while managing multiple markets.
- Maintained close monitoring of customers to ensure their grow and increase market share.
Sales Manager
Mahavkaiv S.A
Cuenca
10.2017 - 10.2018
- Developed Canadian and American Markets for high end wood doors.
- Established and cultivated solid business relationships with new or existing customers.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Prepared sales presentations for clients showing success and credibility of products.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Built relationships with customers and community to establish long-term business growth.
Administrative Manager
Tarpuq Cia Ltda
Cuenca
03.2014 - 02.2017
- Provided efficient provisioning of financial, administrative and logistical resources needed to achieve company goals.
- Define company structure on each department to reach established goals.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Hired 74 employees during three year period to work on different departments.
Education
Banking And Finance Engineering - Banking And Finance Management
09.2019 - Current
- Continuing education in Banking and Finance, graduating on 2024
No Degree - Business Management
01.2022 - 09.2022
No Degree - Management
01.2020 - 09.2020
- Professional development completed in High performance leadership traininig
General Business Management - Business Administration And Management
01.2011 - 02.2011
- Professional development completed in general business management.
Bachelor of Arts - Business Administration
09.1995 - 03.2000
- Completed courses but did not graduated
English As A Second Language - Languages
09.1995 - 06.1998
Business Administration Technician - Business Administration
09.1995 - 06.1998
Associate of Arts - Arts in Business Administration
09.1995 - 06.1998
High School Diploma -
09.1993 - 07.1995
Skills
Performance improvements
Goal Setting
Team development
National accounts management
Sales processes
Business development and planning
Strategic account development
B to B sales
Direct sales
Account management
New Business Development
Strategic planning
Sales operation
Hobbies
Weight lifting adept
High mountain trailer
Assiduous reader
Timeline
IDE BUSINESS SCHOOL - No Degree, Business Management
01.2022 - 09.2022
General Sales Manager - INDUGLOB S.A
02.2020 - 01.2023
INDURAMA - No Degree, Management
01.2020 - 09.2020
UTPL - Banking And Finance Engineering, Banking And Finance Management
09.2019 - Current
Latin American Sales Manager - Induglob S.A
11.2018 - 02.2020
Sales Manager - Mahavkaiv S.A
10.2017 - 10.2018
Administrative Manager - Tarpuq Cia Ltda
03.2014 - 02.2017
INCAE BUSINESS SCHOOL - General Business Management, Business Administration And Management
01.2011 - 02.2011
Pan American Center For Higher Education - Bachelor of Arts, Business Administration
09.1995 - 03.2000
Pan American Center For Higher Education - English As A Second Language, Languages
09.1995 - 06.1998
Pan American Center For Higher - Business Administration Technician, Business Administration
09.1995 - 06.1998
Broward Community College - Associate of Arts, Arts in Business Administration
09.1995 - 06.1998
Hoboken High School - High School Diploma,
09.1993 - 07.1995