Lisardo David Ramírez Martínez
Guayaquil,Provincia del Guayas
Summary
A highly motivated person, with effective problem-solving and decision-making skills. I have outstanding skills in communication, teamwork and project leadership. My ability to quickly adapt to changing environments and acquire new skills has been demonstrated. I am committed to excellence and continuous improvement, maintaining a proactive attitude and focused on specific goals. I have good communication skills, empathy and the ability to perform under pressure.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Desarrollador
Red de Servicios Facilito
Guayaquil, Provincia del Guayas
08.2022 - Current
- Developed processes governing software testing, validation and defect resolution.
- Developed appropriate resources to meet needs of diverse audiences.
- Conducted testing to diagnose system faults.
- Completed investigations to check on reported errors, reproduce problems and trace faults.
- Held training sessions for end-users to enhance overall technical proficiency.
- Investigated and documented root causes of technical issues for permanent resolution.
Internships
KMotors
Guayaquil, Provincia del Guayas
06.2022 - 08.2024
- Worked to optimise maintenance processes to support existing and future contracts.
- Delivered complete set-up assistance for networking systems, IP phone equiment and related IT gear.
- Maintained accurate and detailed records of customer interactions and solutions.
- Conducted remote and on-site technical assistance to resolve hardware and software issues.
Education
Computing science engineer - technology
Santiago de Guayaquil Catholic University
Guayaquil, Provincia del Guayas 10.2017 - 02.2023
Skills
- Communication skills
- Problem-solving
- Programming knowledge
- Time management
Timeline
Desarrollador
Red de Servicios Facilito
08.2022 - Current
Internships
KMotors
06.2022 - 08.2024
Computing science engineer - technology
Santiago de Guayaquil Catholic University
10.2017 - 02.2023
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