Katherine Quinones
West Hatfield
Summary
Developed strong logistical and time management skills in fast-paced environment. Proven ability to navigate and adapt to changing schedules while maintaining high standards of accuracy and efficiency. Looking to transition into new field where these skills can contribute to operational success.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's
06.2023 - Current
- Trained crew members on operational procedures and customer service standards.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Delivery Driver
DoorDash
08.2024 - Current
- Delivered food orders efficiently while adhering to safety and traffic regulations.
- Utilized GPS technology to optimize delivery routes and minimize wait times.
- Communicated effectively with customers to ensure satisfaction and address inquiries.
- Managed time effectively to complete multiple deliveries within designated windows.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
Bachelor's - Landscape Architecture
University of Massachusetts-Amherst
Amherst, MA05-2027
High School Diploma -
Northampton High School
Northampton, MA05-2023
Skills
- Positive Attitude
- Valid Driver's License
- Canva
- Customer Service
- Time Management
- AutoCAD
- Teamwork and Collaboration
- Problem-Solving
- Photoshop, Illustrator, InDesign
- Employee Training and Team Leadership
- Cash Handling
- Rhino 8
Timeline
Delivery Driver
DoorDash
08.2024 - Current
Crew Trainer
McDonald's
06.2023 - Current
Bachelor's - Landscape Architecture
University of Massachusetts-Amherst
High School Diploma -
Northampton High School