Justin Joohwan Kim
Springfield
Summary
Aspiring to be creative in design and usage of AI User-interface tools.
Dedicated delivery driver with a proven record in customer satisfaction and efficient problem-solving. Skilled in effective communication and adaptability, ensuring timely deliveries and positive customer interactions.
Overview
3
3
years of professional experience
Work History
Uber Eats Delivery Driver
Self-employed
07.2025 - Current
- Delivered food orders efficiently, ensuring timely arrivals and customer satisfaction.
- Navigated routes using GPS software, optimizing delivery times and fuel consumption.
- Communicated effectively with customers to confirm order details and address concerns.
- Managed cash transactions accurately, maintaining accountability in daily earnings.
- Adapted quickly to changing schedules and high-demand periods, demonstrating flexibility.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Demonstrated flexibility and adaptability by adjusting routes in response to unexpected traffic or road closures, ensuring timely deliveries despite unforeseen circumstances.
- Provided excellent customer service, addressing any concerns or issues with orders immediately and professionally.
- Strengthened relationships with both restaurants and customers by representing the company professionally throughout all interactions during pickups and dropoffs.
Server
04.2023 - 06.2023
- Provided excellent customer service and addressed guest inquiries promptly.
- Assisted in maintaining cleanliness and organization of dining areas.
- Supported team members during peak hours for efficient service flow.
- Engaged in ongoing training to enhance service skills and knowledge.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Arts - Graphic Design
George Mason University
Fairfax06-2027
Skills
- Hardworking and Responsible in delivering orders on time
- Experience in Adobe InDesign, Illustrator, Photoshop
- Quick to Engage, Learn New Challenges, Open to New Opportunities
- Time-Management of any work, portfolios, projects, and presentations
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Timeline
Uber Eats Delivery Driver
Self-employed
07.2025 - Current
Server
04.2023 - 06.2023
Bachelor of Arts - Graphic Design
George Mason University