Summary
Overview
Work History
Education
Skills
Timeline
Generic
Juanita Kleynhans

Juanita Kleynhans

Seniour Account Manager
Port Elizabeth

Summary

With a proven track record at Emerald Fire Communications and Nashua Eastern Cape, I excel in sales planning and client relationship management, significantly increasing sales revenue through strategic account management and effective communication. Recognized as Sales Person of the Year for 10 consecutive years, I bring unparalleled product knowledge and a commitment to excellence.

Overview

18
18
years of professional experience

Work History

Sales Manager

Emerald Fire Communications
03.2024 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.

Senior Accounts Manager

Nashua Port Elizabeth
02.2007 - 02.2023
  • Managed high-profile accounts with precision, ensuring timely delivery of services and prompt resolution of any issues.
  • Collaborated across departments to ensure seamless communication and coordination in support of joint initiatives.
  • Provided exceptional customer service by actively listening to client needs and offering personalized solutions tailored to their specific requirements.
  • Optimized resource allocation by prioritizing tasks based on urgency, complexity, and potential impact on revenue generation.
  • Created detailed presentations showcasing product offerings to potential clients, securing numerous lucrative contracts.
  • Boosted client satisfaction by proactively addressing concerns and implementing tailored account management strategies.
  • Developed strong relationships with key stakeholders, fostering a collaborative environment for successful project completion.
  • Negotiated favorable contract terms for both company and clients, resulting in profitable partnerships and long-term business relationships.
  • Led by example, consistently demonstrating a strong work ethic and commitment to excellence in all aspects of the Senior Accounts Manager role.
  • Prepared documentation, finalized sales and maintained records.
  • Cold called prospects to explain partnership benefits, representing company values.
  • Networked at events and prospected for new customers with diverse strategies.
  • Set and achieved company defined sales goals.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Negotiated prices, terms of sales and service agreements.
  • Attended monthly sales meetings and quarterly sales trainings.


  • Sales Person of the Year - 10 consecutive years




Education

High School Diploma -

Schoonspruit Hoërskool
Klerksdorp
04.2001 -

Skills

Sales planning

Client relationship management

Sales reporting

Staff management

Relationship building

Account management

Product knowledge

Direct sales

Proposal development

Verbal and written communication

New business development

Pipeline management

KPI tracking

CRM software

Sales presentations

Key account management

National account management

Timeline

Sales Manager

Emerald Fire Communications
03.2024 - Current

Senior Accounts Manager

Nashua Port Elizabeth
02.2007 - 02.2023

High School Diploma -

Schoonspruit Hoërskool
04.2001 -

Similar Profiles

CREATE PROFILE
Juanita KleynhansSeniour Account Manager