José Luis Morán Lavayen
Electronic Engineer
Guayaquil
Summary
Professional in aftersales industry with proven ability to drive process improvements and enhance service delivery. Committed to fostering collaborative environment and achieving high-impact results. Known for adaptability and reliability, with strong skills in customer relations and team leadership.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
After Sales Manager
URIT MEDICAL
2023.12 - Current
- Engineering and Application Support and Advice for Clinical Laboratory equipment
- Training for technical staff under my charge
- Give a hand to solution of issue
- Daily, monthly, half-yearly and annual report of activities carried out
Senior Field Engineer
Rapidiagnostics S.A.
2017.01 - 2023.10
- Installations and Maintenance of Clinical Laboratory Equipment.
- Quarterly training for technical staff under my charge
- Give a Solution to issue presented by customers, in person or online way.
- Daily report of activities carried out
- Technical guidance on management, calibration and control of biomedical equipment
- Knowledge and application of quality control methods
- Resolution capacity for continuous improvement
Associate Software Engineer
Independent Management
2015.02 - 2017.04
- Organization specialized in technical support, design and development of computer systems, applications and databases
- use of the SERCOP platform for independent service
- Stocktaking Balance
- Create maintenance and/or service orders
- Activity report registration
Education
Graduate Certificate - Electronics And Telecomunications
Escuela Superior Politécnica Del Litoral
Ecuador2014-01
High School Diploma - Mathematical Sciences
Unidad Educativa “Mns. Bernardino Echeverría Ruiz”
Ecuador2006-01
Elementary School -
Escuela Particular “Academia Naval Guayaquil”
Ecuador2001-01
Skills
Socially Responsible
TeamWork
Problem-solving capacity
Personal Information
- Date of Birth: 04/16/89
- Nationality: Ecuadorian
- Marital Status: Married
Identitycard
0927181131
Certification
URIT MEDICAL ELECTRONIC, Application and Technical Assistance Training Guilin (China)
Timeline
After Sales Manager
URIT MEDICAL
2023.12 - Current
Dale Carnegie Generation Program
2019-04
URIT MEDICAL ELECTRONIC, Application and Technical Assistance Training Guilin (China)
2018-05
SNIBE, Service Training Program of Maglumi Shenzhen (China)
2018-05
Senior Field Engineer
Rapidiagnostics S.A.
2017.01 - 2023.10
Associate Software Engineer
Independent Management
2015.02 - 2017.04
Graduate Certificate - Electronics And Telecomunications
Escuela Superior Politécnica Del Litoral
High School Diploma - Mathematical Sciences
Unidad Educativa “Mns. Bernardino Echeverría Ruiz”
Elementary School -
Escuela Particular “Academia Naval Guayaquil”