Hi, I’m
Jose Diaz Espin
General Psychologist
Quito
Summary
To seek and maintain Part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Open to new experiences and with the best intentions to grow with everyone on my surrounders.
Overview
7
years of professional experience
5
years of post-secondary education
3
Languages
Work History
UdlaQuito
Protocol Officer
04.2022 - 04.2023
Job overview
- Educated staff on organizational mission and goals to help employees achieve success.
- Coordinated activities of subordinate personnel to support success.
- Executed delegations with accuracy and control.
Ayudame a SanarQuito
Internship Student
11.2021 - 01.2022
Job overview
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Delivered clerical support by handling range of routine and special requirements.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Developed original content using social listening and independent sources.
- Strengthened content through proofreading and editing.
- Conducted online research to obtain relevant information and materials.
- Organized collected information to produce well-written articles.
- Generated stories to reflect current trends and news to pull audience into website.
- Created content for websites and online publications.
UdlaQuito
Organizer of Psychology Week
05.2019 - 05.2019
Job overview
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked well in a team setting, providing support and guidance.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Provided professional services and support in a dynamic work environment.
- Organized and detail-oriented with a strong work ethic.
El EspañolQuito
Customer Service
10.2018 - 10.2018
Job overview
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Tracked customer service cases and updated service software with customer information.
- Followed up with customers about resolved issues to maintain high standards of customer service.
American DeliQuito
Customer Service
08.2016 - 09.2016
Job overview
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Universidad De Las AmericasQuito, Ecuador
Bachelor of Science from Psychology
10.2017 - 09.2022
Tech UniversityMexico
Diploma of Behavioral Psychology from Psychology
09.2022 - 10.2022
Skills
Critical Thinking
Cultural Awareness
Teamwork and Collaboration
Excellent Communication
Multitasking Abilities
Interpersonal Communication
Problem-Solving
Flexible and Adaptable
Complaint resolution
Timeline
Tech University
Diploma of Behavioral Psychology from Psychology
09.2022 - 10.2022
Protocol Officer
Udla
04.2022 - 04.2023
Internship Student
Ayudame a Sanar
11.2021 - 01.2022
Organizer of Psychology Week
Udla
05.2019 - 05.2019
Customer Service
El Español
10.2018 - 10.2018
Universidad De Las Americas
Bachelor of Science from Psychology
10.2017 - 09.2022
Customer Service
American Deli
08.2016 - 09.2016