Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jose Diaz Espin

General Psychologist
Quito
Jose Diaz Espin

Summary

To seek and maintain Part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Open to new experiences and with the best intentions to grow with everyone on my surrounders.

Overview

7
years of professional experience
5
years of post-secondary education
3
Languages

Work History

Udla
Quito

Protocol Officer
04.2022 - 04.2023

Job overview

  • Educated staff on organizational mission and goals to help employees achieve success.
  • Coordinated activities of subordinate personnel to support success.
  • Executed delegations with accuracy and control.

Ayudame a Sanar
Quito

Internship Student
11.2021 - 01.2022

Job overview

  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Delivered clerical support by handling range of routine and special requirements.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Developed original content using social listening and independent sources.
  • Strengthened content through proofreading and editing.
  • Conducted online research to obtain relevant information and materials.
  • Organized collected information to produce well-written articles.
  • Generated stories to reflect current trends and news to pull audience into website.
  • Created content for websites and online publications.

Udla
Quito

Organizer of Psychology Week
05.2019 - 05.2019

Job overview

  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Provided professional services and support in a dynamic work environment.
  • Organized and detail-oriented with a strong work ethic.

El Español
Quito

Customer Service
10.2018 - 10.2018

Job overview

  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Tracked customer service cases and updated service software with customer information.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

American Deli
Quito

Customer Service
08.2016 - 09.2016

Job overview

  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Education

Universidad De Las Americas
Quito, Ecuador

Bachelor of Science from Psychology
10.2017 - 09.2022

Tech University
Mexico

Diploma of Behavioral Psychology from Psychology
09.2022 - 10.2022

Skills

Critical Thinking

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Timeline

Tech University

Diploma of Behavioral Psychology from Psychology
09.2022 - 10.2022

Protocol Officer

Udla
04.2022 - 04.2023

Internship Student

Ayudame a Sanar
11.2021 - 01.2022

Organizer of Psychology Week

Udla
05.2019 - 05.2019

Customer Service

El Español
10.2018 - 10.2018

Universidad De Las Americas

Bachelor of Science from Psychology
10.2017 - 09.2022

Customer Service

American Deli
08.2016 - 09.2016
Jose Diaz EspinGeneral Psychologist