Jorge Valencia
Chemist
Quito
Summary
Dynamic Sales Manager with a proven track record at TECNOESCALA, excelling in client relationship management and sales planning. Leveraged Salesforce to grow sales, leading a team to surpass targets through motivational coaching and strategic sales training. Skilled in consultative sales, adept at crafting tailored solutions, enhancing customer satisfaction and driving profitability.
Overview
19
19
years of professional experience
Work History
Sales Manager
TECNOESCALA
05.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Sales Representative
TECNOESCALA
03.2005 - 02.2024
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed and implemented sales strategies to increase profits.
- Trained and mentored new sales representatives.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Biochemistry
UNIVERSIDAD CENTRAL DEL ECUADOR
Quito, Ecuador 05.2001 -
Skills
Sales Planning
Client Relationship Management
Sales Reporting
Staff Management
Self Motivation
Pre-sales support
Sales coordination
Consultative Sales
Analytical problem solver
Salesforce
B to B sales
Languages
English
Advanced (C1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeImportant To Me
Work-life balanceTimeline
Sales Manager
TECNOESCALA
05.2024 - Current
Sales Representative
TECNOESCALA
03.2005 - 02.2024
Biochemistry
UNIVERSIDAD CENTRAL DEL ECUADOR
05.2001 -