Jessica de Villiers
Product Manager
Port Elizabeth
Summary
Diligent Product Manager offering 2 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Specializes in leading teams through product design and distribution. Comfortable working in fast-paced and deadline-driven environment. Collaborates well to test, implement, refine and enhance systems and meet current and expected business needs. Excellent research, reporting and communication strengths developed over 6-year career. Critical thinker with strong analytical skills and a focus on business process improvement and risk. Equipped with good communication skills, work ethics and a strong sense of leadership.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Product Manager
Kurtosys Systems
07.2023 - Current
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Coordinated project planning and execution with team members and team leads.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Coordinated design meetings and decisions with internal departments and teams.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Managed product demonstrations and testimonials for performance evaluation.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Prioritized roadmap in order to achieve product goals and metrics.
- Implemented Agile methodologies for more efficient project management and team collaboration.
- Enhanced user experience, resulting in increased customer satisfaction and retention rates.
Product Analyst
Kurtosys Systems
09.2022 - 06.2023
- Collaborated with internal team members and customer representatives to clarify relationship of business and project goals and obtain enhanced perspective of development process.
- Conducted comprehensive market research for better understanding of industry trends and competitor offerings.
- Facilitated communication between technical and non-technical stakeholders, ensuring clear understanding of project requirements and expectations.
- Leveraged user analytics to identify opportunities for improvement resulting in enhanced user experience.
- Worked with development team to define and implement customer change requests to enhance product functionality.
- Assisted development leads in definition of process flows, relative task priorities and business value measurement parameters.
- Supported development team in generation of technical requirements and product documentation to achieve process commonality.
- Enhanced product performance by analyzing user feedback and implementing necessary improvements.
- Streamlined product development process for increased efficiency by identifying bottlenecks and optimizing workflows.
Business Systems Analyst
The Co-Op
1 2020 - 08.2022
- Conduct business process analysis, gap analysis, BRD to identify critical issues in established business processes
- Work closely with Finance department on analysis of financial implication related queries
- Engage with stakeholders on projects deployed within their departments (Redesign processes within organisation)
- Assist Internal Audit and Risk department with analysis of data to identify risks
- Redesign processes within organisation
- Complete in-depth analysis of business optimisation projects
- Develop BI Reports with SSRS - producing regular and ad hoc reports
- Provide user support to internal clients.
Business Intelligence Analyst Intern
Compsol IOD Solutions
07.2019 - 12.2019
- Provided support to Project Managers and IT Development team by designing, developing, analysing and implementing efficient Business Intelligence tools (Power BI) and reports
- Key performance areas included BI Analysis, reports and data analysis by identifying source data, systems and data mapping required to deliver BI solution.
Student Lecturer
Nelson Mandela University
01.2017 - 12.2018
- Assistant Lecturer in Computing Sciences faculty, lecturing Business Systems to second year students
- Topics covered include Big Data, Data Science, Internet of Things, Green and Sustainable IT, ERP Systems, Business Driven Management Information Systems and Decision Support Systems
- Key responsibilities and roles for this module includes facilitation of learning, assessment of learning, evaluation of teaching, supporting students in their studies and assuming leadership responsibilities as they relate to teaching and learning.
Education
B.Com Honours Information Systems -
Nelson Mandela University
Port Elizabeth 01.2017 - 05.2017
B.Com Information Systems -
Nelson Mandela University
Port Elizabeth 01.2013 - 05.2016
Skills
SQL Language (Competent)
Documentation abilities
Cross-Functional Collaboration
C# (Competent)
Leadership
Problem Solving
Analytical
Flexibility and Adaptability
Product Lifecycle Management
Product Development
Functional specifications
Workflow Analysis
Process Documentation
Software development life cycle
Requirements Gathering
Teamwork and Collaboration
Product Vision and Strategy
Agile Software Development
User and UX Research
Jira, Atlassian
Birthyear
1994
Languages
English
Afrikaans
References
- Juanita Thomas - Head of QA Engineering, Kurtosys Systems, juanita.gouws39@gmail.com
- Lucille Daniels - Principal Agile Delivery Manager, lucille.daniels@kurtosys.com
Certification
Certified Scrum Product Owner (CSPO) from Scrum Alliance
Timeline
Certified Scrum Product Owner (CSPO) from Scrum Alliance
06-2024
Product Manager
Kurtosys Systems
07.2023 - Current
Product Analyst
Kurtosys Systems
09.2022 - 06.2023
Business Intelligence Analyst Intern
Compsol IOD Solutions
07.2019 - 12.2019
Student Lecturer
Nelson Mandela University
01.2017 - 12.2018
B.Com Honours Information Systems -
Nelson Mandela University
01.2017 - 05.2017
B.Com Information Systems -
Nelson Mandela University
01.2013 - 05.2016
Business Systems Analyst
The Co-Op
1 2020 - 08.2022
Similar Profiles
Evonne H. EspinosaEvonne H. Espinosa
Technical Support Representative at LP Systems Ventures, Inc. (LegalPRO Systems, Inc.)Technical Support Representative at LP Systems Ventures, Inc. (LegalPRO Systems, Inc.)
Kyle A. AltKyle A. Alt
HVAC Technician at Certified Systems / Mechanical Design SystemsHVAC Technician at Certified Systems / Mechanical Design Systems
Barbara VogtBarbara Vogt
Office Manager at Residential Waste Systems & Residential Fuel SystemsOffice Manager at Residential Waste Systems & Residential Fuel Systems