Summary
Overview
Work History
Education
Skills
Timeline
Generic
Javier Carrera

Javier Carrera

Casino Dealer
Quito

Summary

Versatile Casino Floor Supervisor with a proven track record at Casino Montecarlo, enhancing revenue through strategic game offerings and promoting responsible gambling. Expert in blackjack and exceptional at customer service, I excel in optimizing team performance and guest satisfaction. Renowned for reliability and adept chip handling, my career is marked by fostering engaging and compliant gaming environments.

Overview

12
12
years of professional experience
2
2
Languages

Work History

Casino Dealer

NCL
04.2020 - Current
  • Dealt appropriate number of cards to each player and verify placed bets before starting game.
  • Optimized guest satisfaction by adjusting table settings to accommodate individual preferences for seating arrangements or betting limits.
  • Supported seamless game transitions, swiftly changing decks or replacement cards as needed without disrupting playtime.
  • Promoted responsible gambling practices, recognizing signs of problem gambling and addressing concerns appropriately.

Casino Floor Supervisor

Casino Montecarlo
01.2013 - 02.2020
  • Implemented policies and procedures that promoted responsible gambling practices among patrons and staff members alike.
  • Maintained accurate records of all gaming activities, reporting discrepancies or suspicious activity to management as needed.
  • Increased revenue by identifying trends in player preferences and adjusting game offerings accordingly.
  • Optimized staffing levels according to fluctuating business needs, minimizing labor costs without sacrificing quality service delivery.

Education

Bachelor of Science -

Horizontes De Quito
Quito, Ecuador
05.2001 -

Skills

Gambling knowledge: black jack, tree card poker, ultimate texas holdem, roulet, bacarat, texas holdem, single deck jack jack, spanish black jack, dice

Excellent customer service

Chip handling proficiency

Reliability and punctuality

Timeline

Casino Dealer

NCL
04.2020 - Current

Casino Floor Supervisor

Casino Montecarlo
01.2013 - 02.2020

Bachelor of Science -

Horizontes De Quito
05.2001 -

Similar Profiles

CREATE PROFILE
Javier CarreraCasino Dealer