Building, landscaping, gardening, building maintenance and woodwork
James Charles (Jimmy) Bartie
Port Elizabeth
Summary
A dynamic Sales Manager with a proven track record at Motor Vehicle Spares, I excel in client relationship management and strategic planning. Leveraging exceptional communication skills and sales expertise, I've significantly boosted revenue and cultivated lasting customer relationships. Fluent in English and Afrikaans, my approach combines persuasive negotiations with continuous improvements to exceed targets.
Overview
17
17
years of professional experience
Work History
Sales Manager
Motor Vehicle Spares
02.2024 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managing the two Warehouses where the vehicles are stored
- Responsible for the security of the buildings and the vehicles i.e. ensuring the security of all vehicle keys etc
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Managed accounts to retain existing relationships and grow share of business.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Facilitated business by implementing practical networking techniques.
Collision Estimator
Nels Body Works
01.2011 - 12.2020
- Provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
- Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
- Prepared bids and proposals to submit to clients and secure new business.
- Gathered data on materials, labor and equipment costs to determine total costs of projects.
- Assessed risks and uncertainties to identify potential challenges and prepare contingency plans.
- Monitored project progress to identify and address changes in project scope or budget.
- Negotiated contracts with suppliers and vendors, securing best pricing for materials, labor and equipment.
- Developed and maintained database of cost information to use most up-to-date and relevant data in estimates.
- Delivered consulting services to advise clients on cost-saving strategies and best practices.
- Researched construction cost trends to stay up-to-date with industry developments and changes.
- Analyzed plans and specifications to identify scope and cost of projects.
- Reviewed and approved invoices and payments, verifying accuracy of expenses.
- Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.
- Readied and presented cost reports to keep stakeholders informed of job progress.
- Stayed current with industry regulations and standards to produce cost estimates in compliance with all relevant laws.
- Body workshop Manager
- Quality checking of vehicles before and after repair
Motor Insurance Surveyor and Loss Assessor
Mutual and Federal
01.2008 - 12.2011
- Prepared summaries of damage, payments, and policy coverage.
- Examined claims forms and other records to determine insurance coverage.
- Answered customer questions regarding deductibles.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Verified insurance claims and determined fair amount for settlement.
- Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Worked with private investigators and attorneys on preparation of evidence, witness statements, and other documentation in preparation for trial.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Maintained contact with claimants and attorneys to determine treatment status. - Autotex and Abuntex
- Maintained claims data in Autotex and Abuntex systems.
- Identified suspicious losses and contacted manager for investigative assistance.
- Incorporated objectives to achieve action plans and strategies.
- Established productive working relationships with public officials and law enforcement officers.
- Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
- Documented information gathered in field and uploaded data to company database for efficient processing using Abuntex and .Autotex
- On-road Assessments
- Online Assessments
- Collected Autotex and Abuntexinformation from customers to complete claims and legal files.
- Prepared Autotex and Abuntex documents for managers or legal personnel.
- Estimated quantifiable characteristics of and xproducts.
- Documented information gathered in field and uploaded data to company database for efficient processing using Autotex and Abuntex
Education
High School Diploma -
Lawson Brown High School
Port Elizabeth, South Africa12-1984
Skills
- Sales operation
- Solution selling
- Client relationship management
- Review of contracts
- Relationship building
- Project management
- Data analysis
- Sales expertise
- Excellent communication skills
- Exceptional multi-tasker
- Vendor management
- Sales tracking
- Product and service management
- Vendor relationship management
- Social media savvy
- Verbal and written communication
- Sales reporting
- Staff management
- Product knowledge
- KPI tracking
- Revenue forecasting
- Goals and performance
- Persuasive negotiations
- Sales processes
- Sales forecasting
- Goal setting
- Bilingual in English and Afrilaans
- Continuous improvements
- Multidisciplinary team leadership
- Sales operations
- Strategic planning
- Promotional sales events
Avid Gardener and Landscaper, home décor and building maintenance, restoration motor vehicles.
I am able to mentally envisage how an open garden space can be changed to suit the style of the building.
With home decor, I've on several occasions completely restored an open space into a fully equipped Apartment and have sourced the furnishings to suit the space. I am also able to repair faulty plumbing and electrical problems myself without the necessity of hiring a Plumber or Electrician.
Having grown up with a Father who was a Motor Mechanic, from a young age I was taught to recognise a problem on a vehicle with only a short explanation from the vehicle owner.
Generally I am very much a capable "hands-on" person who strives to keep people happy!
Interests
Timeline
Sales Manager
Motor Vehicle Spares
02.2024 - Current
Collision Estimator
Nels Body Works
01.2011 - 12.2020
Motor Insurance Surveyor and Loss Assessor
Mutual and Federal
01.2008 - 12.2011
High School Diploma -
Lawson Brown High School
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