HOUSAM BASSAL
Sales And Operations Manager
Ecuador,Quito
Summary
Highly motivated, result-driven, and in-depth sales/Operations professional with a track record of successful sales experience with a 20+ year career in the Middle East, Asia, and Latin America, including value-added revenue-boosting and massive P&L improvements. Diversity was strongly through leading diverse teams and interacting with the Middle East culture-rich oil and gas organizations ranging from large-scale national companies like Kuwait Oil Company (KOC), Oil and Gas Development Company Limited(OGDCL), and Petroleum Development Oman (PDO) to worldwide foot-printed international entities like BP, Shell, Total, BHP, ENI, OMV, Occidental Petroleum and others.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
4
4
Certificates
3
3
Languages
Work History
WIRELINE TECHNICAL AND SALES MANAGER
NaftoServ Energy Services
Istanbul, Turkey
06.2022 - Current
- Sales Strategies: Establishing and implementing strategies to enable company to gain ground as preferred service provider in Oil & Gas service space, focusing on building a solid technical team, developing collaborations with local and international partners.
WIRELINE MARKETING AND SALES MANAGER
GAS & OIL FIELD SERVICES COMPANY
Ahmadi, Kuwait
02.2022 - 05.2022
- SWOT: Perform market intelligence to guarantee accurate contract market share and prospect new opportunities for direct sales/services;
- Business Growth: In charge of preparation of bids, tender responses, and sales proposals for Wireline Business Unit in Kuwait and Iraq by developing assertive bidding pricing strategies to meet customer expectations and maximize company's profits;
CUSTOMER SUCCESS MANAGER
The Adverting Agency
Remote Work, United States
01.2021 - 01.2022
- Launch Customer Support Practices: Devised Standard work procedures that optimize customer experience enhanced 25% of overall customer satisfaction
- Delivering Customer Projects: Improve Service delivery by 50% by defining success plan with clear outcomes and assuring clear communication across Customers, business partners and operational resources.
COMMERCIAL OPERATIONS MANAGER
Cavaville Energy Services Ecuador
Quito,Ecuador
01.2017 - 12.2020
- Growth: Delivered new sales opportunities by re-capturing lost business, replacing competitors, and selling new products to existing customers (10% growth YoY)
- Customer Engagement: Delivered positive experience by implementing effective quality assurance practices and performing quality & safety audits which boosted client satisfaction rates 85%
- Leading Technical Operations Teams: Turned negative P&L to profit by decreasing 35% overtime by providing cross-training between team members, reducing redundancy by distributing department workload during tight project deadline periods
- Operational Strategy Development: Devised and deployed short and long-range strategies to grow profitability and accomplish objectives through operational excellence (increased income before Tax by 10 % QoQ).
- Matrix Management Environment: Oversight of division level managers, operations, sales, finance, human resources, safety and compliance
COUNTRY OPERATIONS MANAGER
Schlumberger
South Pakistan, Pakistan
06.2012 - 05.2016
- Management Leadership: Managed two districts in South Pakistan. Oversaw all aspects of operation, finance and personnel. Led two teams in two locations of 20 Wireline field engineers, 100+ operators/support staff, 12 logging trucks
- Cost Management: Reduced the break-even point by 15% YoY by Decreasing the amount of fixed & variable costs/expenses, renegotiating with vendors, regaining former business partners, and replacing competitors
- Resource Management: Increased resources utilization rates from 40% to over 80% by driving organizational effectiveness, succession planning, workforce management, talent acquisition, training and development.
WIRELINE FIELD SERVICE MANAGER
Schlumberger
Deir Al Zore, Syria
04.2011 - 06.2012
- Promoted in 6 months to lead all wireline operations in Syria. Generated $2M+ in revenue. Inspired and motivated large teams of 50+ direct and indirect staff to deliver critical business outcomes for customers' projects
- Risk Management: transferred 75%of total assets to other countries and shut down entire operations due to critical security concerns
- Process Improvement: Upgraded standard work instructions & workflow to control spending and enhance the service quality; this led to improving service quality in the location by reducing the number of failures by 40% YoY.
WIRELINE FIELD ENGINEER
Schlumberger
Fahud, Oman
04.2005 - 03.2011
- Injury-free operations: Guaranteed injury-free operations in fast-paced environment by ensuring strict adherence to safety guidelines
- Team Development: Coach/mentor new hires and teams to resolve customer technical issues ranging from general guidance to technical deep-dives, identifying and solving simple and complex issues.
Education
MBA - Executive Master of Business Administration
Quantic School of Business And Technology
Washington DC 06.2020 - 08.2021
Bachelor's - Electronic Engineering
Damascus University
Damascus, Syria 09.1996 - 11.2001
Skills
Risk Analysis & Mitigation
undefinedCertification
ASQ Certified Six Sigma Green Belt, ASQ, CSSGB
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Opportunities Don't happen.You create them.
Chris Grosser
Timeline
WIRELINE TECHNICAL AND SALES MANAGER
NaftoServ Energy Services
06.2022 - Current
WIRELINE MARKETING AND SALES MANAGER
GAS & OIL FIELD SERVICES COMPANY
02.2022 - 05.2022
IWCF Well Control Level 4 Certified
12-2021
CUSTOMER SUCCESS MANAGER
The Adverting Agency
01.2021 - 01.2022
MBA - Executive Master of Business Administration
Quantic School of Business And Technology
06.2020 - 08.2021
ISO 9001: Internal Auditor
01-2020
ASQ Certified Six Sigma Green Belt, ASQ, CSSGB
12-2017
Project Management Professional, PMI, PMP
03-2017
COMMERCIAL OPERATIONS MANAGER
Cavaville Energy Services Ecuador
01.2017 - 12.2020
COUNTRY OPERATIONS MANAGER
Schlumberger
06.2012 - 05.2016
WIRELINE FIELD SERVICE MANAGER
Schlumberger
04.2011 - 06.2012
WIRELINE FIELD ENGINEER
Schlumberger
04.2005 - 03.2011
Bachelor's - Electronic Engineering
Damascus University
09.1996 - 11.2001
References
Jamil Al-Naser, Executive Director, TAQA, Kingdom of Saudi Arabia
Alejandro Duran, Vice President - Reservoir and Consulting Services ,Baker Hughes, United States Ahmed Eldemerdash, Executive Business Operation, Baker Hughes, United KingdomSimilar Profiles
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