Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriela Polanco

Summary

Proven expertise in customer service and problem-solving, honed across roles from Academic Advisor at CAAP to Pastry Chef at Madeleine De France. Excelled in teamwork, enhancing student and client experiences, and demonstrated exceptional time management. Increased workshop demand through effective communication and organizational skills, showcasing a dependable and results-driven approach.

Overview

10
10
years of professional experience

Work History

CAAP

Academic Advisor
01.2024 - Current

At CAAP my job is to correct degree theses for the gastronomy career.
In this work, the treatment of the student is extremely important since by maintaining a cordial relationship we manage to advance with the correction work in an efficient way.

Ennas Academia Culinaria

Pastry Teacher
03.2023 - 12.2023
  • My work in this area was to give baking and pastry classes to students.
  • For the institution, customer service was very important since with an adequate treatment we maintained a high demand in the workshops.
  • As a teaching chef, I was one of the people in charge of selling the different workshops.
  • I was able to demonstrated strong organizational and time management skills while managing multiple projects.

La Corteza Universidad De Las Americas

Manager
02.2022 - 02.2023
  • I started as an administrator of the premises at UDLAPARK, in charge of the reception of the products, organization, sale and delivery of these to the different customers.
  • Later I was promoted to Pastry Chef in the workshop, in this area I was in charge of the preparation of the different products for sale.

Madeleine De France

Pastry Chef Resource
12.2014 - 10.2021

At MADELEINE DE FRANCE I was in charge of customer service, selling the different products for events such as birthdays, weddings, etc.

Education

Bachelor of Arts in Gastronomic Business - Gastronomy

Universidad De Las Americas
Quito, Ecuador
03.2015

Associate of Arts - Gastronomy

UNIVERSITE DE REIMS
Champagne Ardenne
10.2013

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Computer Skills
  • Verbal Communication

Timeline

CAAP

Academic Advisor
01.2024 - Current

Ennas Academia Culinaria

Pastry Teacher
03.2023 - 12.2023

La Corteza Universidad De Las Americas

Manager
02.2022 - 02.2023

Madeleine De France

Pastry Chef Resource
12.2014 - 10.2021

Bachelor of Arts in Gastronomic Business - Gastronomy

Universidad De Las Americas

Associate of Arts - Gastronomy

UNIVERSITE DE REIMS
Gabriela Polanco