Francisco Josue Casanova Casanova
Resumen profesional
Server with solid experience in fast-paced environments and personalized service. Expert at coordinating services, managing multiple tables, and ensuring customer satisfaction through professional treatment. I am interested in joining an establishment that promotes professional growth and teamwork.
Datos destacados
14
14
years of professional experience
Experiencia
Waiter at motel
Inversiones Casanova
Ibarra, Imbabura
2024.01 - 2025.01
- Transport of bed linen and towels to and from the laundry.
- Coordination with the reception area of
daily cleaning tasks. - mplementation of quick and effective cleaning techniques during room changes.
- Support in decorating and setting up rooms during festive seasons.
- Cleaning and tidying of rooms and other facilities of the establishment.
- Preparing rooms for the arrival of new guests.
Bicycle mechanic
FULLBIKE
Ibarra, Imbabura
2020.01 - 2022.01
- Maintenance, lubrication and tuning of all types of bicycles.
- Restoration of antique bicycles, renovation and painting of used bicycles.
- Calibration and adjustment of brakes and gear shift systems.
- Customer service, budget preparation and information on repair and maintenance.
- Bicycle assembly and fitting, component mounting and dismounting.
- Customer service and personalized advice in the selection of bicycles.
Restaurant cashier
Las Menestras del Veci
ibarra, Imbabura
2014.03 - 2021.05
- Advice and information to customers on product prices.
- Cash register setup and cash placement at the start of the shift
- Communication with kitchen staff to verify and record customer orders.
- Maintaining order and excellent presentation of the assigned work area.
- Recording cash transactions and reporting daily sales.
- Customer service in the assigned sector, ensuring a quality service.
Restaurant waiter
Las Menestras del Veci
Ibarra, Imbabura
2014.03 - 2021.05
- Transfer of dishes from the kitchen or bar to the assigned tables.
- Please pay attention to the assigned tables to ensure a quality and efficient service.
- Collection and cleaning of tables according to established procedures.
- Setting the tables and arranging the tableware, plates, napkins and decorative elements.
- Recording customer orders and transferring them to the kitchen accurately and promptly.
- Answering questions and providing advice to customers on everything related to the service.
- Provision of a personalized and high-quality customer service.
- Guidance for customers on the selection of dishes and menu recommendations.
- Handling customer complaints professionally and efficiently to ensure their satisfaction.
Clothing salesman
Garage
Ibarra, Imbabura
2011.01 - 2013.02
- Approach the customer with kindness and patience, successfully closing the sale.
- Customer service and guidance tailored to their tastes and needs.
- Cataloging, pricing, hanging and alarming, and restocking products in store.
- Coordination of the visual presentation of the product at the point of sale.
- Information for customers about available discounts, promotions and offers.
Formación
Primary Studies -
Unidad Educativa Rafel Suárez
2008.01 - 2016.06
Baccalaureate -
Unidad Educativa San Francisco
Miguel Oviedo 191, Ibarra 2017.09 - 2020.07
Student - Architecture
Pontificia Universidad Católica del Ecuador/Ibarra
Av. Jorge Guzmán Rueda y Av. Padre Aurelio Espinos 2022.09 -
Enfatiza tus habilidades clave
- Friendly and pleasant demeanor
- Adaptability and flexibility
- Proactive attitude
- Good communication skills
- Excellent customer service
- Speed and efficiency
- Cleanliness and order
- Efficient teamwork
Información adicional
Sports areas: Soccer, cycling, Ecuadorian volleyball.
Driver's License Type B
Idiomas
Inglés
Intermedio
B1
Personalizado
En curso
Cronología
Waiter at motel
Inversiones Casanova
2024.01 - 2025.01
Student - Architecture
Pontificia Universidad Católica del Ecuador/Ibarra
2022.09 -
Bicycle mechanic
FULLBIKE
2020.01 - 2022.01
Baccalaureate -
Unidad Educativa San Francisco
2017.09 - 2020.07
Restaurant cashier
Las Menestras del Veci
2014.03 - 2021.05
Restaurant waiter
Las Menestras del Veci
2014.03 - 2021.05
Clothing salesman
Garage
2011.01 - 2013.02
Primary Studies -
Unidad Educativa Rafel Suárez
2008.01 - 2016.06